Blown engine E9* M3 coupe

Blown engine E9* M3 coupe

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LoonR1

Original Poster:

26,988 posts

177 months

Thursday 3rd July 2014
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As per the title really. Driving home on Monday evening and the car felt a bit lacklustre. It seemed to lose all power then almost immediately recover. Decided to give it a spirited run on a short dual carriageway near home and then the horrible noises started. Limped the remaining mile or so home and called BMW for recovery.

An hour later they arrived and when the car was moved the engine oil was nicely all over my drive.

New engine being fitted as we speak under warranty. Has anyone else had or heard of this? Car is a Sept 2011 vehicle with 33500 on the clock.

LoonR1

Original Poster:

26,988 posts

177 months

Thursday 3rd July 2014
quotequote all
There was no issue with the warranty or even discussion they just sorted it. Few customer service failings for recovering the car and getting it to a dealer ina timely fashion but the rest is good.

LoonR1

Original Poster:

26,988 posts

177 months

Thursday 3rd July 2014
quotequote all
I was keeping the car for the first time in 15 years I'd own a car for more than two years. I'm now browsing Porsche, Merc and Aston for options.

LoonR1

Original Poster:

26,988 posts

177 months

Thursday 3rd July 2014
quotequote all
Wills2 said:
Never heard of a blown S65 engine before, plenty of Porsche ones though.

I guess I am unique after all. biggrin

LoonR1

Original Poster:

26,988 posts

177 months

Thursday 3rd July 2014
quotequote all
Wills2 said:
It's rotten luck but quite rare, even though they are getting it sorted it would spoil the car for me so I understand the thoughts about changing for another car.

Great excuse!
I've never needed an excuse, but would prefer to spend the money on bike racing this next few years. I really can't find a car that I want out there currently.

LoonR1

Original Poster:

26,988 posts

177 months

Friday 4th July 2014
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Beedub said:
not QUITE as unique as you think, got to m3 post and search blown engine in the e9* section.... grab tea and read.....
I'm still unique just not for this though unfortunately. Oh well, c'est la vie

LoonR1

Original Poster:

26,988 posts

177 months

Friday 4th July 2014
quotequote all
cheddar said:
Am I right in thinking that it happened with only 2 months of warranty left?
Just under three. I'd extend the warranty anyway so it wouldn't have been a problem.

LoonR1

Original Poster:

26,988 posts

177 months

Friday 4th July 2014
quotequote all
Wills2 said:
For the numbers produced worldwide, still pretty rare and that's before you factor out the ones that have been tinkered with in the states.

Totally standard. I've owned it from new and not a thing is anything other than standard. I hate tinkered with cars.

LoonR1

Original Poster:

26,988 posts

177 months

Saturday 5th July 2014
quotequote all
No Idrive messages at all. I even did a full Idrive check when I got home and it said everything was OK.

I did have the car in a couple of times as it seemed to bog when I put my foot down. It was a momentary thing but it got a lot worse then went pop.

No idea what went wrong and it won't mean anything to me even if they told me.

LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 8th July 2014
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New engine in and car returned today. Apparently the engine would retail at £14,000 + VAT. Glad I'm not paying.

Thoughts on what to do now. I need to get the engine number changed in the V5 and wondering if that gets logged anywhere?

Road testing an M4 on Saturday, had a sit in one tonight and it feels very different to the M3, it feels a bit 4 series rather than M car, but let's see how it does on the test drive.

LoonR1

Original Poster:

26,988 posts

177 months

Wednesday 9th July 2014
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Checked it with a BMW sales exec that one known for years and he says no impact as all done under warranty. However, share your concern.

The irony is that I probably wouldn't declare it and even if I did then arguably someone's getting a much fresher engine than the car itself.

LoonR1

Original Poster:

26,988 posts

177 months

Friday 15th August 2014
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Update as requested by one poster on here:

The car is in tomorrow for it's running in service, so I can finally let loose with the new engine. I'm expecting good things.

There have been a few niggles, not least a regular warning saying "increased battery discharge". Multiple visits to the dealer and multiple attempted solutions, none of which worked. A new battery was fitted again under warranty, which has now fixed it.

Final piece is that whilst the dealer, Williams, have been good, BMW have been a bit disappointing in my opinion.

Firstly, they expected me to pay for the running in service at £470. That was made even more unpalatable having spent £700 on a service and some bits n bobs less than a month before the engine blew. They have relented, but only because I complained. BMW weren't listening to the same argument from Williams.

Secondly, the extended warranty is a bit of a weird one. The new engine effectively comes with a warranty that expires in a few weeks once the car hits 3 years of age. That's quite scary when you consider the cost, so they have offered me a 50% discount on the extended warranty, but again it took me to complain rather than it being offered up front.

I have to admit to having checked out the C63 AMG and the new Jag and have decided that BMW won't be getting any more of my money on bikes or cars. That should be a disappointment to them, as I've probably done at least £250k in the past decade on cars alone and another £50k on bikes in the past 3 years, let alone the servicing etc. It probably won't be though and my disappearance to a competitor won't even be noticed.

LoonR1

Original Poster:

26,988 posts

177 months

Friday 15th August 2014
quotequote all
Copied directly from their email. I'm no Consumer Rights solicitor, so no idea if it's right or wrong

BMW Customer Services said:
I appreciate that you do not wish to purchase a full warranty, as you believe that the new engine that you have had fitted comes with a parts warranty. Unfortunately, when a part is replaced under warranty, a parts warranty is not provided, we would however, always recommend that you purchase an Insured Warranty policy. In light of your experience, I would be willing to offer 50% towards a BMW Warranty policy of your choice

LoonR1

Original Poster:

26,988 posts

177 months

Sunday 17th August 2014
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I'll see what the new R1 is like, if not it's a ZX10 all the way.

I have no idea at all what car to buy though!

LoonR1

Original Poster:

26,988 posts

177 months

Sunday 17th August 2014
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It was serviced yesterday so I'm free to thrash it now.

LoonR1

Original Poster:

26,988 posts

177 months

Monday 1st September 2014
quotequote all
Well that's a joke. Maybe I was expecting too much. Since getting the new engine I have had electrical gremlins galore.

Constantly getting the "Increased Battery Discharge" warning. Solutions so far have been a full recharge, new battery, new tracker all to no avail. All of this means that, since my engine blew in early July, the car has spent more time in the dealers than it has in my hands.

Pissed off doesn't begin to describe it. Today is the final straw and if not fixed when I get it back then I proceed with the legal route that's already been set up.

BMW Cust Services are a joke of a dept with little grasp of the impact this is having. I've told the dealer that I intend to pursue it legally unless they buy the car off me for retail price.

Oh and the original engine "had swarf in it" which I presume is bits of the engine grinding off.

LoonR1

Original Poster:

26,988 posts

177 months

Monday 1st September 2014
quotequote all
The weather isn't a bit cold though. More importantly I'm not prepared to have a car with a fault on it and just be expected to live with it. It's a fault that occurred since the engine went bang and I expect it to be corrected.

LoonR1

Original Poster:

26,988 posts

177 months

Monday 1st September 2014
quotequote all
The weather isn't a bit cold though. More importantly I'm not prepared to have a car with a fault on it and just be expected to live with it. It's a fault that occurred since the engine went bang and I expect it to be corrected.

LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 2nd September 2014
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Legal route is with the dealer as that's who my contract to buy was with. Not interested in a short term fix. I expect it to work flawlessly, which I don't think is unreasonable.

LoonR1

Original Poster:

26,988 posts

177 months

Friday 6th February 2015
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An update. The car has been fine, since they realised, as was correctly posted in here, that the battery wasn't discharging and it was a faulty sensor that needed replacing / resetting. That was until this week, when I noticed the car was a bit noisier than usual, so was going to book it in for a quick once over, but was beaten to it by a lovely engine fault warning. I'm either a car engine destroyer, which would amaze me using one of these on UK roads, or there's a more significant fault hidden somewhere within this car.

fked off with this whole piece is an understatement.

Note the restricted rev range and the warning about driving style.