Mondial Warranty

Mondial Warranty

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Dan_M5

Original Poster:

615 posts

143 months

Monday 27th June 2016
quotequote all
So every time ive seen a thread about M5 it states get the warranty.

I bought a e60 M5 3/4 months ago had done 51k FBMWSH for around 16k

Go back 3 weeks. Bank 2 died and both vanos parts needed replacing which was done underwarranty. That gets fixed no issues, then on the test drive the engine starts knocking.....

Told them to drop the oil pan to check the bearings they wouldnt do it and insisted the engine needed to be removed so i ok'ed.

Engine is dead spun a shell and bore is damaged. So it needs a new engine!

As they are getting cheaper the mondial warranty isnt great as they only cover the cost of the car. Which is good for owners that bought them 1/2 years ago when they were 18k + for lower mileage example.

As its stands now i dont know what i have to pay extra to get a new engine frown

Dan_M5

Original Poster:

615 posts

143 months

Monday 27th June 2016
quotequote all
New engine is 100% needed.

No engines in the European network 2 month wait.

It's done 58k

Dan_M5

Original Poster:

615 posts

143 months

Monday 27th June 2016
quotequote all
From talks last week they reckon around 6k I'll have to pay. Because it had the vanos system done that's all ready taken a chunk

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 28th June 2016
quotequote all
It's per claim but the as it was in for one thing they think it will be added on top.

I spoke to BMW customer services this morning. Apperently the m5 is meant to have loads of miles on it because it's a big unit so low mileage ones go bad

Dan_M5

Original Poster:

615 posts

143 months

Thursday 30th June 2016
quotequote all
Well BMW uk won't help with the cost or anything. So it's down to the warranty company. My curtesy car is dire insignia 1.4 I assume it is.

I'll find out tomorrow if the warranty will cover it.

Dan_M5

Original Poster:

615 posts

143 months

Friday 1st July 2016
quotequote all
Mags said:
I'm sorry to hear your troubles, is it a dealer that has pulled the engine and is the history with a dealer or Indy? Just wondering if this has impact on bmws view if it's not. I know you don't need dealer history.
I don't understand how BMW can offer a warranty that isn't good enough to replace an engine, that's exactly why people like us pay for it! Has anyone suggested seeking legal help, maybe just a letter to BMW?
im the 3rd owner full bmw history, all work has been done by them i had them do an oil change about 3weeks ago.

Dan_M5

Original Poster:

615 posts

143 months

Friday 1st July 2016
quotequote all
AW10 said:
The terms of the warranty require the use of a BMW Authorised Dealer or a BMW Authorised Service Workshop which would appear to eliminate the possibility of a 2nd-hand engine being installed under warranty or the existing engine being rebuilt.

As an aside the Driveline Component Cover is limited to £5K inc VAT so likely of no practical use on an M engine or probably any BMW engine as the cost is likely to easily exceed £5K for the engine alone, never mind the labour.
I have the fully comprehensive cover thank god. I spoke to the dealer this morning and its around 21k to have a new engine fitted.

Dan_M5

Original Poster:

615 posts

143 months

Friday 1st July 2016
quotequote all
As they get cheap it's going to get worse and a few more will be split.

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 5th July 2016
quotequote all
If i didnt have the warranty i'd be importing a stroker from the states.

Mondial still havent given me an answer no biggy as the wait is still septemeber for a new engine

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 5th July 2016
quotequote all
cosworth330 said:
Do you know what sort of price Troy Jeup charges for the stroker engine?
$30k

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 5th July 2016
quotequote all
Dan_M5 said:
cosworth330 said:
Do you know what sort of price Troy Jeup charges for the stroker engine?
$30k
He has one for 22k atm

http://www.troyjeup.com/in-stock-s85-v10-stroker/

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 19th July 2016
quotequote all
Well good news BMW are putting in a good will gesture and an engine has come into stock alot sooner than expected. So new engine and clutch and should have it back next week!

But even with the good will and warranty its 8k. 8 thousand pounds!

£35k repair bill in total im not happy at all

Edited by Dan_M5 on Tuesday 19th July 11:55

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 19th July 2016
quotequote all
So it went in for Vanos repair

iirc 4.2k for both banks

Diagnose the spun bearing, Engine removal £3.5k

New engine i was told around 21k

So that adds up to £28700 so an extra £7300 has been grabbed by something.

Warranty is paying out for 13200 which isnt correct anyway it should be 16200

Its mental. They wont entertain paying out for the car as thats what i asked first.


Dan_M5

Original Poster:

615 posts

143 months

Wednesday 20th July 2016
quotequote all
Its getting better. I now have a good will gesture on the vanos units that were fitted so thats knocked some more money off the bill now. Still dont have a final figure of what i need to pay yet. But ive told the dealership to chase Mondial and find out why im not getting the full value of the car out the warranty as near 3k is a good chuck that would bring down the bill get again.

Dan_M5

Original Poster:

615 posts

143 months

Saturday 30th July 2016
quotequote all
So after 2months the engine is now fitted and running.

My bill is just under 6k for a new engine and new clutch. I was meant to collect yesterday but they have an issue with the box now the clutch is unable to adapt so now I've got to wait for diagnosis on that!

The mondial warranty if you look at the small print will only cover up to the cost of the car excluding vat they put on parts & labour.

So you buy a car for 15k - 12500 is the most you'll get from them in parts and labour

Dan_M5

Original Poster:

615 posts

143 months

Monday 1st August 2016
quotequote all
MrBarry123 said:
Does that mean your warranty is now void OP as they (Mondial) have paid out the value of the car?

On the plus side, you've now got a M5 with a brand-new engine and clutch for £6k which should hopefully last, provided it's serviced and treated properly, for a very long time.
Nope I could take it away from the dealers and claim another 13k if needed

Dan_M5

Original Poster:

615 posts

143 months

Tuesday 2nd August 2016
quotequote all
Idiots failed to think about replacing the csc when the clutch was being done because it looked fine in there opinion. It's now failing so wish for me to now pay £100 labour to replace it