A jewelers sent my Watch off to Citizen for a quote for repair (it needs a replacement crown). It's been almost 3 weeks and they haven't heard anything back. Does anyone have any experience of how long it should take?
Thanks. I will give Citizen a try. I think it might be difficult for them to trace though as I don't have the Case Number. It isn't filled in on the warranty card and the jewelers originally said their horologist could fix it.
