Help settle an EK ticket debate please

Help settle an EK ticket debate please

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dxbtiger

Original Poster:

4,389 posts

173 months

Monday 17th October 2016
quotequote all
Colleague is doing the below to get to and from UK over Xmas, my Wife says they'll void the second leg of first trip, anyone done this?

Return Manchester - DXB booked at UK prices.

Manc - DXB leg is 8th December, she is in DXB now so won't get on this flight.
DXB - Manc leg is mid December, she'll use this return as outward leg

Manc - DXB one way booked to get home

Surely they can't make you get on a plane?

Will they actually void the return part of the first trip if she doesn't?


dxbtiger

Original Poster:

4,389 posts

173 months

Monday 17th October 2016
quotequote all
Viperzs said:
They will know she never checked into the outbound flight and genuinely could stop her getting on the return. Not sure of the easiest way get round it though
Yeah I just checked with a mate who works for them, he said the same.

dxbtiger

Original Poster:

4,389 posts

173 months

Monday 17th October 2016
quotequote all
72911 said:
If you do not use the "outbound" leg of a flight they will not let you use the "return" ticket. Period.
Is the unanimous opinion.

She will be pleased, she's already booked the flights hehe

dxbtiger

Original Poster:

4,389 posts

173 months

Wednesday 19th October 2016
quotequote all
[quote=h_]Interestng isnt it. I've falled foul of this. my plans changed and need to drop the first leg, but use the return. Someone tipped me off, and I rang the airline, they confirmed.

The person who tipped me off, had been caught out at the airport and unable to get on the plane. They had resold the seat.

Crazy but done to protect prices I understand.

UAE is nearly the most expensive place to fly from - its all crazy.
[/quote]

EK are simply not worth it IMO, plus I don't fly enough to take advantage of their loyalty programme.

Booked Qatar from DXB-LHR this morning to get home for Christmas, 1700 chips, easy.

Then another 240 quid Stockholm - DXB on the 2nd of Jan to get home (spending a few days post Xmas and over NYE in Sweden)

dxbtiger

Original Poster:

4,389 posts

173 months

Tuesday 25th October 2016
quotequote all
The plot thickens...

She's today been advised by both EK and her travel agent (apparently people still have those) that she only needs to pay an 80 quid no show fee for the first leg and all will be well.

Will update in Jan whether it actually worked for her hehe

dxbtiger

Original Poster:

4,389 posts

173 months

Wednesday 26th October 2016
quotequote all
K50 DEL said:
dxbtiger said:
The plot thickens...

She's today been advised by both EK and her travel agent (apparently people still have those) that she only needs to pay an 80 quid no show fee for the first leg and all will be well.

Will update in Jan whether it actually worked for her hehe
You might want to advise her (and her travel agent) to double check that.... I've just had a quick browse of EKs general terms of carriage and I noted a clause stating that an £80 no show fee will be withheld from any refund issued due to non-flight..
Given that you only get a refund on a higher class (fare bucket) of ticket, if she's booked a "flex" economy or a business/1st class ticket then the agent could well have got their wires crossed.
I've given up, if she wants to believe what she is told then good luck to her!

dxbtiger

Original Poster:

4,389 posts

173 months

Tuesday 13th December 2016
quotequote all
Perik Omo said:
Any update on this, has she tried to get the next flight yet?

Only asking as someone else recently tried this with another airline (CX) and got the whole itinerary cancelled and not sure if there was any refund at all as it was a restricted fare ticket.
No not yet, she is still in the office.

I will only know early Jan how it went for her.

dxbtiger

Original Poster:

4,389 posts

173 months

Tuesday 10th January 2017
quotequote all
To close this off, just spoken to her she had no issues DXB-MAN (and the flight was overbooked).

Odd.