Wrong order - again. No contact details?

Wrong order - again. No contact details?

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Discussion

PIGINAWIG

Original Poster:

2,339 posts

166 months

Tuesday 7th February 2012
quotequote all
Just received my order from 'push merchandising' and again, completeley the wrong size t shirt sent out - even the order enclosed within the parcel states that I ordered large - got a medium!

No contact details apart from email. I'm always wary of websites/providers with no telephone number - Push Merchandising are the same. No number/s at all on any of their websites. I will email and go through the same old malarky of returning the goods and wait for the right ones to arrive. This is the second order on the trot they have messed up with. I won't order again.

How hard can it be?

PIGINAWIG

Original Poster:

2,339 posts

166 months

Tuesday 7th February 2012
quotequote all
Hi Zatch,

Many thanks for your swift response. I have Emailed you on your preferred email address. Due to your quick reply and honest response on a public forum, I'll use you again as and when I need something Pistonhead orientated!

Cheers. beer

PIGINAWIG

Original Poster:

2,339 posts

166 months

Tuesday 7th February 2012
quotequote all
UPDATE:

Zatch has emailed me and is sending 2 x T shirts free of charge - any design/colour/size of my choice as a way of an apology.

Thought I'd update as I moaned on the forum above and to be fair, credit where it's due, only right and proper to publicly thank Zatch for his kind service.

Zatch - hope you got my Email ok - many thanks for your kind gesture - goes a long way and has restored my faith in the PH shop.

Cheers dude.

PIGINAWIG

Original Poster:

2,339 posts

166 months

Thursday 9th February 2012
quotequote all
My two free Tshirts arrived today - AND the right size original order arrived today. All correct sizes and colours and very quick delivery.

Fair play Zatch - much appreciated. beer