LoveFilm - gone to the dogs?

[P-Jay]

I know quite a few PH'ers use Lovefilm, I've been with them for 3-4 years I'd guess now and always liked the service, but recently it's got to pot, aside from the technical issues regarding discs taking days to get to me, days to get back, site crashes, and nothing getting sent out for a few days...

Is it just me, or has the selection gone to pot? I can't put my finger on what's missing in terms of actual titles, but for the last 6 months or so my OH and I have been catching up on a lot of TV series box sets so haven't had many films come to us, so I expected to find a lot of great films to choose from, but I go through the 'just released' or 'coming soon' lists and it's just pages and pages of old BBC / ITV TV series, straight to bargain basement sound-alike films, concerts and kids stuff.

I spent an hour on it last night trying to build a list, they've been badgering me to add more, managed to add two films I've already seen and 2 TV box sets.

Anyone else losing the will to carry on with them? I was going to cancel it, but the alternatives being their streaming service, or '3am ITV4 films' as I like to call it, or heaven forbid trying to find a Blockbuster store that's still trading.

[P-Jay]

I used to have similar problems with the high / low priority thing, I threatened to cancel a few years ago because of it, I'd recommended a few friends to the service and noticed that they were getting their high priority titles (new releases for the most part) and I was struggling to get anything that was less than 6 months old out of them.

I accused them of giving new release and high-demand title priority to new customers and neglecting older ones, I have an response from an English speaking person, instead of their Indian based customer service team who denied they did so, but forever more after that my high priority titles came pretty quickly...

[P-Jay]

I've just had an e-mail from them, they tell me that I've returned a disc that isn't there's.

Instead of the new Muppets films (for my Son) I've sent them "Ghostebusts II".

I don't own Ghostbusters II, never have, this should be fun.

[P-Jay]

skinny said:

i keep paying for it but never use it and keep forgetting to cancel. really must get round to it as the ps3 doesn't work with it (site never loads up properly, and even in the dim and distant past when i did manage to make it work, the browse function only got you like the first few pages and then refused to go any further, so unless you wanted to browse only films starting with a or b, you were kinda stuffed).

It does take an absoulte AGE to load for me.

Streaming is pretty poor on my crappy 4meg connection even a low qual, even if LF say it should be ok for hi qual.