New legislation- goods rejection

[crankedup]

October 1st and new legislation enables buyers of faulty goods to be able to return said goods to the retailer. This also includes cars, the new legislation allows for a 30 day period following purchase for those faulty goods to be returned, no if's, no but's. The retailer is obliged to take back the goods and return the money paid. Other consumer Rights remain.
In the instance of the used car turning out to be a lemon return within the 30 day period for a refund apparently, although the purchaser is expected to pay due diligence upon purchase.
Life just become a little more difficult for some traders perhaps.

[crankedup]

confused_buyer said:

crankedup said:

.
In the instance of the used car turning out to be a lemon return within the 30 day period for a refund apparently, although the purchaser is expected to pay due diligence upon purchase.
Life just become a little more difficult for some traders perhaps.

Yes, although if it explodes after 31 days the seller now has the right to have one go at fixing it where as in the past the buyer might have been able to push for a refund.

Please also remember that with used goods:

- It excludes fair wear & tear.
- Has to be something which makes it not fit for purpose.
- Excludes anything pointed out to or which should have been obvious on inspection by the buyer.
- Takes into account age, mileage, price paid, nature of sale etc.

So, basically, that bit is much as before.

Faulty goods - I haven't read the in's and out's TBH but the impression is that any fault on the product means that the product can be returned for a refund.
Agreed as I mentioned due diligence is still required by the buyer.
The biggest difference this new legislation seems to provide for buyers is that a retailer can no longer insist 'on a fix'.

Of course most good retailers offer a decent service without the buyer needing to refer to legislation. As always its the bad'uns that will feel most of any effect.