Safe Harbour = Invalid. EU Data USA: big problem !

Safe Harbour = Invalid. EU Data USA: big problem !

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Chimune

Original Poster:

3,181 posts

224 months

Tuesday 6th October 2015
quotequote all
www.bbc.co.uk/news/technology-34442618
"A pact that helped the tech giants and others send personal data from the EU to the US has been ruled invalid.....

The EU forbids personal data from being transferred to and processed in parts of the world that do not provide "adequate" privacy protections. So, to make it easier for US firms - including the tech giants - to function, Safe Harbour was introduced to let them self-certify that they are carrying out the required steps."

Well Safe Harbour is now invalid. Period. The BBC article above frames it as a Facebook problem but further reading reveals its much much bigger than that !

We use Mailchimp (not checked status yet), Rackspace (data confirmed to be residing in Illinois, cant specify EU location) and AWS (already specified data to reside in EU Zone).

Not sure where this topic goes tbh. Computers, legal or business !

Chimune

Original Poster:

3,181 posts

224 months

Wednesday 7th October 2015
quotequote all
Thanks for the update and the info about Rackspace Donny.

This mornings Guardian has more details:

www.theguardian.com/commentisfree/2015/oct/07/data...

Chimune

Original Poster:

3,181 posts

224 months

Wednesday 7th October 2015
quotequote all
Just in discussions with Rackspace.
Apparently only the Office 365 servers are in Uxbridge. All the hosted exchange ones are in Illiois.
Migrating 200 accounts to another provider is going to be a ball ache !

Do I remember a racker being on ph ?

<edit> JamieBeeston ??

Edited by Chimune on Wednesday 7th October 13:47

Chimune

Original Poster:

3,181 posts

224 months

Wednesday 7th October 2015
quotequote all
From Rackspace:

"We do not have any email infrastructure outside of the US at present for our hosted Exchange or Rackspace Email products. Office 365 is on Microsoft servers, which are in Dublin and Amsterdam - so that might be an option if you're not able to store any data in the US."

I cant see a quick or painless way out of this. Defo not using 365 !!

Re: Mailchimp. No phone numbers, or live chat etc. Got to submit some form somewhere ffs.

Edited by Chimune on Wednesday 7th October 14:48

Chimune

Original Poster:

3,181 posts

224 months

Thursday 8th October 2015
quotequote all
Rackspace formal reply:

http://blog.rackspace.com/eu-ruling-on-safe-harbor...

So as many suggested would happen, they are relying on other 'model clauses' and agreements. This just makes it harder for SMEs to work out what their next steps should be.