Cancelling O2 Contract... (For Legal Bods)

[raptor600]

My phone did not work for a 24 hour period due to the network being down.

Is it possible to cancel the contract as (some are arguing) they have breached it?

Copied from another forum:

"Just to point out in addition, there may be small print in contracts about service outage but since a mobile phone contract constitutes a legally binding agreement to attain mobile phone coverage in exchange for monies, O2 I would say are in breach of contract and so customers are perfectly within their rights to walk out of their contracts and go elsewhere."

[raptor600]

ProSc2008 said:

This was a temporary technical problem and customers were kept fully informed throughout - get over it.

So what. I paid for a phone service and for 24 hours I didn't have one. My business depends on being able to use a mobile.

How is saying 'we don't know what the problem is and don't know how long it will take to fix' keeping customers 'fully informed'?!