Anyone have Citibank in the UK? Any good?

[v15ben]

I'm a Brit, my missus is from the US and moving here later this year.
Currently looking at changing my/our banking to a bank that is good in the US +UK.
Citibank keeps getting mentioned, but I don't know anyone who has an account with them in the UK.

Just wondering if anyone uses Citibank in the UK + how practical it is here to use as my main bank account?
I assume it's easy enough to use the card for purchases + get cash out of ATMs etc.
How is their customer service though?
Any issues/difficulties that you wouldn't get from a 'normal' UK high street bank?

I'm also looking at HSBC as an alternative.
More of a UK presence and have had decent service from them in the past.
Not sure they are much good in the USA though.

Any thoughts greatly appreciated.

[v15ben]

melhookv12 said:

Haven't you posted this already with a few decent replies ??

Helpful reply, thanks

Thanks everyone, very useful information indeed.
A decision to make between HSBC and Citi I think.

[v15ben]

Looks like Citi are the one we're going for.
They do seem more international friendly and so far at least have better service here and in the US.

[v15ben]

That's good to hear.
We'll be living in Milton Keynes, but will regularly be in London so if we really need branch service, we can always go into one when we're in town.