Identity Fraud. I've been 'done'.

[rich12]

So I got home tonight and found 3 letters from Vodafone.

2 of them are regarding two new contracts at £68/month etc all in my name/address.
I rang Vodafone and they have confirmed they were activated on the 13th of this month using from what I can find out is my name, address and date of birth. I asked her what bank details she had and they weren't mine but she also said that even before I rang, the accounts were with the fraud team. (Assuming because the bank details didn't match my details).

I then logged on to my credit report and there were 2 searches from Vodafone and even worse, a short term loan from Piggy bank for £936 again using my details above.

I can't contact the company until tomorrow but what the hell do I do??
My credit rating has gone from near perfect to just above poor. To make it all worse, my house is up for sale and am looking to move in the next couple of months.

[rich12]

Yeh the phone contracts aren't really whats getting me, it's the pay day loan. That has really hit my score.

I spoke to them this morning, again a Barclays account has been used and they also said that they send a pin to a phone number which you need to activate the loan. The number is 07768668575 which I rang and also happens to be a Vodafone number.

They also said the bank details had to match the address that was supplied but it doesn't as I've spoken to Barclays and they have no accounts in my name.

I've sent a form to Cifas but no idea what they will/can do.

[rich12]

I'm on the phone to Vodafone again and they've just told me the phones were ordered in store which means the must have ID, utility bills etc in my name. This is getting very bad.

[rich12]

A little update,

I got the bank details of where the loan money had gone into and Barclays have confirmed the money has gone into the account so they've locked it and have raised a case with the fraud department. What will happen now is beyond me...

[rich12]

Got home and have received a very nice looking credit card from Debenhams.
Rang them up and asked if it had a balance on it and they wouldn't tell me.

Wonder what i'll receive tomorrow.

Good job I haven't just accepted an offer on our house and going to be moving soon..

[rich12]

When you say the police, do you mean the actual police or action fraud as i've rang them a couple of times and they just say to speak to action fraud.