Credit card refund in foreign currency

[speedking31]

I mistakenly booked 2 rooms in a hotel abroad. Cancelled one and was granted a full refund. The room was booked on a credit card.

However, because of the spread between buy and sell rates on the currency conversion, I was refunded less GBP than I had paid, to the tune of about £40.

Can I reclaim that money from the credit card company?

It seems that the card company has benefited from its own exchange mechanism and I have got nothing for my money. Shirley that can't be right?

[speedking31]

I appreciate that the rate will have changed, but in the couple of days between booking and cancelling that amounts to a negligible amount. It is the buy / sell spread that has caused the out of pocket. That is an artificial construct of the credit card company, which is why I think that I should be entitled to a refund.

I realise that they have done 'something' for the money, but they could afford to waive that in the grand scheme of things. Let's see what they say.