Harrison beds

[gaz1234]

I have one of the mattresses, the opal 5000. It's already got a faulty spring, under guarantee, so will get sorted.
The supplier said to me on 3 different occasions differing warranties, a 3 year warranty with 7 year guarantee (pay for it), a 5 year, then a 3 year.
Left a message with Harrison to confirm what it is and nothing.

Does anyone know what it is?

Don't think I'll be buying these again, supposedly high end products.

[gaz1234]

bearman3784 said:

Just bought a Harrison bed, it's a 2 year guarantee with a further 8 year warranty after that.

Hmm similar then to what I was told. Salesman eh. The guarantee mean you have to pay still.

[gaz1234]

Ah ok.
Still waiting for the call from their repair man... Not so good after sales