Another - Moving BT Master Socket....

[Dr Murdoch]

Sorry, I didn't want to hijack the other thread.

I moved my my BT socket at the weekend using about 12m of cable (https://www.tlc-direct.co.uk/Main_Index/Cable_Index/Telephone_Cable_External/index.html)

I took a while to figure out the wiring due to the colour of the cables, anyway, I got there in the end and all is fine, well, 99% fine.....

A few times my BT broadband has dropped out, the light turns orange but 5 mins later is ok again.

Is this a BT issue, or is something I have caused? I don't think it is otherwise it would just work, or it won't?

Any thoughts?

[Dr Murdoch]

Dave_ST220 said:

How did join the cable? Any noise on the line? If it was fine prior to the move then chances are it's something you have done...

Thanks

I simply connected the extension cable to the master socket (at front of house), so each connector on the socket has two wires slotted into it. I'll have to borrow a phone to test the line then?

(We threw our phone away about two years ago)

[Dr Murdoch]

Dave_ST220 said:

Did you use an IDC tool or are the terminals the older screw type? Yes, you need to really do a quiet line test.

Erm, well, I used some tweezers!

[Dr Murdoch]

Dave_ST220 said:

Get a telephone on the line! I'd expect you to here noise (cracking pops). Does it disconnect when the phone rings? Where is your router plugged in?

Thanks again Dave

The BT router is now at the rear of the house (previously it was located at the front), and is plugged in to the new socket.

As I said, it works fine for 99% of the time, watched 2-3 hrs of iplayer last night without issue. This morning it dropped out for a few mins then sorted itself out.

[Dr Murdoch]

Thanks

Ive just tried ringing it, it rings and rings, no issues with clarity or interference.

I'll try a phone on it tonight when i get home as you suggested.

[Dr Murdoch]

Thanks again for the advice.

Did a cock up by buying this https://www.tlc-direct.co.uk/Main_Index/Cable_Inde... as opposed to this https://www.tlc-direct.co.uk/Technical/DataSheets/... ?

[Dr Murdoch]

Dave_ST220 said:

Ideally you wanted external CW1724 cable. External grade CAT5 would be fine too.

Thanks Dave

So what effect will the CW1128 have on my broadband?

[Dr Murdoch]

WinstonWolf said:

I suspect your biggest problem is not using a punchdown tool.

I suspect you're right, but i'm still interested in the effects of the different cables discussed.

[Dr Murdoch]

WinstonWolf said:

Personally I'd say it's negligible, your termination is more likely to cause you issues. I assume you're using a slave socket and not a master in the new point?

Yup thats right, only two wires connected (2 & 5) in the new socket (Ive copied the BT installation that was originally at front of house)

Regarding the cable, I just wanted to make sure its not fundamental. I appreciate that termination looks like the issue, once ive mastered that all should be fine by the sounds of it; I didn't fancy re-running the cable again, as it took a good few hours to do...

[Dr Murdoch]

Update

Plugged my phone into the master socket at the front of house, no dialling tone, could hear my breathing coming out of the ear piece.

Broadband has worked fine, no drop outs today

[Dr Murdoch]

Had another look at the cable coming into the house, i.e the BT line from the street, ive got the following colours and in brackets ive put the connectors that i have assigned.

White (5)
Green (4)
Black (2)
Orange (1)

Have I connected these correctly?

[Dr Murdoch]

Ok thanks!

So where should they go, its confusing as the incoming wiring appears to be different to most diagrams I can see on line

I have:-

White (white is coming in, but a BT engineer has extended it using a yellow cable), green, black and orange

[Dr Murdoch]

guindilias said:

White to terminal 2. Orange to terminal 5.
Or the other way round, either will work.

Thanks, do I not need to worry about the others?

[Dr Murdoch]

guindilias said:

White to terminal 2. Orange to terminal 5.
Or the other way round, either will work.

Currently I have

White (5)
Green (4)
Black (2)
Orange (1)

So just the orange that needs changing, and then bin the rest?

I'm only using the socket as a glorified way of extending the cable so that it goes round to the back of the house.

I guess an alternative solution would be to join the wires using jelly crimps, and put the socket back on as a dummy (its on show)?

[Dr Murdoch]

Thanks for all the help gents, think i'm there (maybe)

Decided to crimp the incoming BT line with the external extension cable (just the white and orange), without changing anything at the other end all seems to work, getting 40mg download, 15 upload.

Line still drops out, but i'm thinking thats a issue with BT, judging by other threads discussing the quality of the service from BT.

If the new 'master' socket isn't a master, would it work? I'm just not sure whether it is or not. Its a BT socket, Openreach Mk 3