Neighbours guttering
Discussion
Posting this question on behalf of an elderly lady whom I know.
She live in a row of Victorian terraced houses and she is having issues with her neighbours; a young family.
Basically the neighbours property still has the original wooden roof guttering and this is joined to the elderly lady's property. Said wooden guttering is leaking in many places and somehow the leaking water is finding it's way into the lady's property. The walls next to the neighbour; Bathroom upstairs and reception room downstairs, are suffering with damp patches and mould.
I have only become aware of the situation last night, but apparently it has been going on a while. Old lady has mentioned it to the neighbours a few times but they have not done anything to fix their guttering. I assume it's a fairly expensive job and being a young family; not an enticing propsition to spend a lot of money getting it fixed.
What is the correct, formal way to get this resolved? She does not want any confrontation, arguments or bad feeling with them as they are generally OK. It's just the damage is getting so bad that it's causing her to worry and get upset about it.
Any thoughts appreciated
She live in a row of Victorian terraced houses and she is having issues with her neighbours; a young family.
Basically the neighbours property still has the original wooden roof guttering and this is joined to the elderly lady's property. Said wooden guttering is leaking in many places and somehow the leaking water is finding it's way into the lady's property. The walls next to the neighbour; Bathroom upstairs and reception room downstairs, are suffering with damp patches and mould.
I have only become aware of the situation last night, but apparently it has been going on a while. Old lady has mentioned it to the neighbours a few times but they have not done anything to fix their guttering. I assume it's a fairly expensive job and being a young family; not an enticing propsition to spend a lot of money getting it fixed.
What is the correct, formal way to get this resolved? She does not want any confrontation, arguments or bad feeling with them as they are generally OK. It's just the damage is getting so bad that it's causing her to worry and get upset about it.
Any thoughts appreciated
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