O2 Charges

[peralta]

This may be of interest to anyone who has an O2 contract - I just received my latest bill and saw that I had been charged £1.99 a day for the five days I was in Germany last week even though I know that I turned data roaming off.
It turns out that under new conditions that started on 7 April if you send a single text or make a single phone call you will automatically be charged £1.99 a day.

[peralta]

Yes, that's true but what has changed is that previously a text message cost around 12 p and now a single text message will trigger the £1.99 a day charge even if that's the only thing you do on the phone.

The terms and charges changed on April 7th with virtually no publicity that I'm aware of.

[peralta]

Previously, O2 had an add-on that you could use for data roaming if you were overseas but you had to switch your phone to data roaming to use it. If you just made calls or sent texts without switching on the data roaming they were charged at the normal rates ( a few pence for a txt etc) but now, even if you have data roaming switched off and make a single text or call you will be charged £1.99 a day. OK, if you want to send lots of texts or make a lot of calls it might save you money but if you're an occasional user,it's suddenly got a lot more expensive.