BA: robbing b******s
Discussion
We're off to Cape Town next week. Booked onto BA, as they're the only airline flying direct from London to Capetown.
Had an e-mail tonight offering an upgrade to World Traveller Plus for £184 each person, each flight. I make that £736 in total, which, I reckon, is a good deal. So, 2 minutes later, credit card in hand, went on-line to amend my booking. Too late! Between opening the e-mail and selecting the 'both flights' option, the offer was magically unavailable, unless I wanted to pay £2600 for the privilege.
Well, at least we come home in a little more comfort for an extra £368. Guess it might be worth trying for an outward upgrade when we check in...
Had an e-mail tonight offering an upgrade to World Traveller Plus for £184 each person, each flight. I make that £736 in total, which, I reckon, is a good deal. So, 2 minutes later, credit card in hand, went on-line to amend my booking. Too late! Between opening the e-mail and selecting the 'both flights' option, the offer was magically unavailable, unless I wanted to pay £2600 for the privilege.
Well, at least we come home in a little more comfort for an extra £368. Guess it might be worth trying for an outward upgrade when we check in...
GT03ROB said:
Greg66 said:
Why is this "robbing" by BA? What have they taken from the OP?
Don't worry it's quite trendy & hip on here these days to bash certain companies irrespective of what they do....BA happens to be one of them.Well, I take it all back! The night before our flight, Mrs. Tuono had severe back pains, so bad that a paramedic was called. A trip to the doc first thing saw her drugged up with Tramadol and a cocktail of other nefarious substances, to ease her way through the long flight. Two hours into our journey to Heathrow, and it became apparent that the drugs don't work (man). I took the decision to return home, so missing the flight. Better that than suffering all through the flight then possibly being wheeled off the plane and taken to an African hospital.
Contacted travel insurers to start claim. They requested a 'no-show' letter from BA. After an extensive button pressing marathon ond a long wait, I got through to customer services. Who couldn't have been more helpful. They've put the tickets on hold for up to a year, and said that I can use them for any destination. And then :wished my wife well. Pleasantly surprised; I doubt RyanAir or Easy Jet would have been so understanding.
Need to change thevthread title. BA: decent people.
Contacted travel insurers to start claim. They requested a 'no-show' letter from BA. After an extensive button pressing marathon ond a long wait, I got through to customer services. Who couldn't have been more helpful. They've put the tickets on hold for up to a year, and said that I can use them for any destination. And then :wished my wife well. Pleasantly surprised; I doubt RyanAir or Easy Jet would have been so understanding.
Need to change thevthread title. BA: decent people.
GT03ROB said:
BAs IT systems have gone to rats
t over the last year or so. The site rarely works properly, logs you out at random & gives all sorts of dodgy results. Based on its current performance I'd seriously doubt what you describe is deliberate, they can't get the basics right, never mind being clever enough to pull these kind of stunts by design!!
You've changed your tune. Last week it was 'hip and trendy' (sic) to bash BA.t over the last year or so. The site rarely works properly, logs you out at random & gives all sorts of dodgy results. Based on its current performance I'd seriously doubt what you describe is deliberate, they can't get the basics right, never mind being clever enough to pull these kind of stunts by design!!Gassing Station | Holidays & Travel | Top of Page | What's New | My Stuff