F***ing eBay again
Discussion
I think I know the answer to this already but here goes:
Sold a high end mobile on eBay and the person who won the auction has 0 feedback and joined eBay yesterday. Didn't have time to delete their bid at the end.
Their paypal address is verified but without a house number or even a road, for example Aston, Birmingham, BH1 etc. They've paid straight away and sent an email saying they've made a mistake on their address and its number 1 High Street.
Just refund them and relist? Its been a while since I've sold anything over £10 on there so not sure what the score is.
Cheers
Sold a high end mobile on eBay and the person who won the auction has 0 feedback and joined eBay yesterday. Didn't have time to delete their bid at the end.
Their paypal address is verified but without a house number or even a road, for example Aston, Birmingham, BH1 etc. They've paid straight away and sent an email saying they've made a mistake on their address and its number 1 High Street.
Just refund them and relist? Its been a while since I've sold anything over £10 on there so not sure what the score is.
Cheers
Thanks guys, advice much appreciated.
Looks like it was scammier than a pack of scampi fries in the end. Ebay advised contacting the buyer to get them to change their verified address. Buyer came back and said (direct quote): "sytem do not let me change adress. Please send to 1 High St. I have paid funds"
Refunded them.
May as well take it down CEX to be honest and save myself the hassle
Looks like it was scammier than a pack of scampi fries in the end. Ebay advised contacting the buyer to get them to change their verified address. Buyer came back and said (direct quote): "sytem do not let me change adress. Please send to 1 High St. I have paid funds"
Refunded them.
May as well take it down CEX to be honest and save myself the hassle
Just responded to say they'll have it & they have long established 100% feedbackOP here.
I had to take a double hit on ebay fees in the end unfortunately as the winning bidder rejected my cancellation request. Ebay weren't interested in the fact they had an incorrect address, just told me to either send it anyway (WTF kind of advice is that?) or "sort it out with your buyer"
I'd rather pay double fees than risk losing the phone to a scammer though. Will probably get my first ever neg feedback as well to top it off. Out of interest was there any way I could have resolved it without paying two lots of fees? Couldn't see any other option than asking for a mutual cancellation request?
I'll stick to selling my golf stuff only on there in future, you seem to get a better clientele buying that stuff.
I had to take a double hit on ebay fees in the end unfortunately as the winning bidder rejected my cancellation request. Ebay weren't interested in the fact they had an incorrect address, just told me to either send it anyway (WTF kind of advice is that?) or "sort it out with your buyer"
I'd rather pay double fees than risk losing the phone to a scammer though. Will probably get my first ever neg feedback as well to top it off. Out of interest was there any way I could have resolved it without paying two lots of fees? Couldn't see any other option than asking for a mutual cancellation request?
I'll stick to selling my golf stuff only on there in future, you seem to get a better clientele buying that stuff.
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