eBay. I was the buyer.
Discussion
Paid for brake calipers.
Received them. Realised I need carriers with them for the actual brake calipers to function.
Looked at the sellers terms and condition ans they accept returns within 14 days. I've asked them for a refund minus obviously their p+p costs.
How do I approach the situation now? Do I get in touch with eBay?
Received them. Realised I need carriers with them for the actual brake calipers to function.
Looked at the sellers terms and condition ans they accept returns within 14 days. I've asked them for a refund minus obviously their p+p costs.
How do I approach the situation now? Do I get in touch with eBay?
singlecoil said:
BlackST said:
Paid for brake calipers.
Received them. Realised I need carriers with them for the actual brake calipers to function.
Looked at the sellers terms and condition ans they accept returns within 14 days. I've asked them for a refund minus obviously their p+p costs.
How do I approach the situation now? Do I get in touch with eBay?
You've missed a bit out. You said you've asked them for a refund, but haven't said what their reply was. But if we are to assume that it was in the negative, then their own terms, and eBay's, and the distance selling regulations are all in your favour.Received them. Realised I need carriers with them for the actual brake calipers to function.
Looked at the sellers terms and condition ans they accept returns within 14 days. I've asked them for a refund minus obviously their p+p costs.
How do I approach the situation now? Do I get in touch with eBay?
They say they have been in contact with eBay also who have said they are in favour of the seller that I should have read the description. They don't state that there are no carriers.
If they have a returns policy and DSR say that I can send them back within 7 days then I don't see why they won't accept them back. They would not be losing out.
Teaches me a lot posting a thread in the lounge.
Thanks for the advice people who have gave worthwhile contributions. I'm just going to try and sell them on and if they don't sell suck up the loss.
After speaking to a couple of people who have the same car as me they have said alot of people have fell for buying calipers before understanding that the carrier comes with them as a whole unit but only the caliper has turned up.
Thanks for the advice people who have gave worthwhile contributions. I'm just going to try and sell them on and if they don't sell suck up the loss.
After speaking to a couple of people who have the same car as me they have said alot of people have fell for buying calipers before understanding that the carrier comes with them as a whole unit but only the caliper has turned up.
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