Homebase, bunch of morons
Discussion
Just my Friday rant.
The light in the oven died, been there about 10 years plus, so I bought a new one in Homebase for £4.79
It lasted 3 hours. anyway up town, nipped into B & Q and got another one for £2.00 saving of £2.79
Nipped into Homebase with the "Receipt" and duff bulb, conversations goes something like this.
I bought this two days ago, it only lasted two hours, and it blew, so I would like a refund.
(You could see the broken filament inside the bulb).
Just go and get another bulb sir.
It's Ok I got one in B & Q, and it was only £2.00 as well, so I just want a refund.
We can't refund it without the packaging.
It's in the bin at home.
Sorry sir but we can't make a refund without the packaging.
Is the manager in. (Bearing in mind the guy I am speaking to looks all of 17)
I am the manager.
(Quickly putting brain in gear), I said "I think you will find under the consumer protection act regulations you are only required to return the defective item, not the packaging"
He turns to the girl at the till and says "Give him a refund"
The light in the oven died, been there about 10 years plus, so I bought a new one in Homebase for £4.79
It lasted 3 hours. anyway up town, nipped into B & Q and got another one for £2.00 saving of £2.79
Nipped into Homebase with the "Receipt" and duff bulb, conversations goes something like this.
I bought this two days ago, it only lasted two hours, and it blew, so I would like a refund.
(You could see the broken filament inside the bulb).
Just go and get another bulb sir.
It's Ok I got one in B & Q, and it was only £2.00 as well, so I just want a refund.
We can't refund it without the packaging.
It's in the bin at home.
Sorry sir but we can't make a refund without the packaging.
Is the manager in. (Bearing in mind the guy I am speaking to looks all of 17)
I am the manager.
(Quickly putting brain in gear), I said "I think you will find under the consumer protection act regulations you are only required to return the defective item, not the packaging"
He turns to the girl at the till and says "Give him a refund"
RenesisEvo said:
sneijder said:
RenesisEvo said:
That's considered a nice watch?
It's my oven inspection watch, Butler is off today. His wife died or somesuch.
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