DHL 'Admin' Fee

[velocefica]

Ordered some electronic components from China as they are a lot cheaper than in the UK. Total Cost £15. They've been sent DHL and a nice text arrived today'

"We would like to deliver a shipment reference 123456 please pay an admin charge of £3.58 via DHL.co

This is not VAT or a custom charge by HMRC. It is an 'admin' fee.

Now i'm not going to cry over £3.58 but it's just the principle of it. It's under the VAT and custom charge threshold so what exactly is the admin fee for?

Is that not what the original cost of posting the item covers.

[velocefica]

My problem is not the £3.58 (just means i'll have one less coffee next week ). The cost of the item I paid for a under the £15 and £36 threshold and yet they've still levied this admin fee.

[velocefica]

GC8 said:

Yes, when you are importing it and it is over the duty and VAT threshold.

This is my point

[velocefica]

• PLOT TWIST*

Arrived home today to find a DHL box in inserted in my 'safe place' (oh matron)

I didn't pay the fee, so probably a nice letter will turn up soon despite my protests to the DHL helpline