Ebay

[E63M6]

Hi,

Bought something of ebay on the 25th of August and was dispatched the same day through 1st class mail. Still not received the item, I've contacted the seller and he's basically said not his problem, he's got proof of postage, so PayPal will side with him.


Is this true?

I

[E63M6]

I've just messaged the seller telling him its his responsibility for the item to get to me. If he cant rectify the problem I will be opening a case on ebay.

[E63M6]

just received his reply,



Hi,thanks for your kind consideration.We have already sent you a replacement to your address. If you will not get your item or any problem with the item,please contact us immediately.We will try our best to solve your problem.
once again,we really apologise for the inconvenience happened.
Thanks & hope to see you again
Kind Regards
NB: its written “Replacement” on top of the envelope.
it will post on monday bcos of weekend.

[E63M6]

mgtony said:

Just a thought,you only have a certain amount of time to open a dispute. He could be stalling until the time elapses!

Thanks for that. I'll wait till Tuesday and see if the 'replacement' does arrive, if not i'll open up a dispute.