Ebay...another one to make you chuckle over a pint

[2 sMoKiN bArReLs]

Here's a new one on me. Thought it might make you chuckle

Guy in Australia bids on one of my Motocourse books. Standard (untracked) shipping is £24. I contact him straight away to make sure he's seen the shipping cost. (I often get bids from over the water and then bidder baulks at the shipping costs).

We exchange friendly emails, and he has a feedback of 800+ so all signs are good.

He settles on a discounted rate of £17 for economy freight which can take 12 weeks.

After three weeks he opens a case for item not received. (no email first...straight to case). Three weeks is a bit keen even for air mail to Oz.

A week later he escalates to eBay who refund him within 30 minutes.

I call eBay customer services to ask what I could have done better. All they kept saying was that I should upload proof that the item has been delivered. Me: but it's not yet been delivered, nor will it for maybe 2 months, them: "you didn't upload proof that the item has been delivered"

Good grief

Moral: don't try to be too helpful

[2 sMoKiN bArReLs]

zedx19 said:

Does Economy Freight provide you with proof of delivery? Or was you relying on the goodwill of your buyer to confirm the item was received?

Standard doesn't give POD either. But even if I'd shipped economy tracked & signed I still wouldn't have a proof of delivery.....because it hasn't been delivered (hopefully )

[2 sMoKiN bArReLs]

soad said:

zedx19 said:

Does Economy Freight provide you with proof of delivery? Or was you relying on the goodwill of your buyer to confirm the item was received?

The latter.

Exactly. And even proof of delivery just means something has been delivered (somewhere )

[2 sMoKiN bArReLs]

WolfieBot said:

Surely they mean proof of actually sending, as in you have a receipt from the post office, rather than confirmation that it was received...

Nope..that's what makes it a bit amusing

[2 sMoKiN bArReLs]

hornetrider said:

Seems like the buyer mugged you for a free item.

Looks that way

[2 sMoKiN bArReLs]

techiedave said:

I ONLY sell abroad using E bays global ship programme

I keep thinking I should opt in to this