Getting ripped off
Discussion
I’ve been ripped off (in my opinion) twice in the last week and am struggling with how to react.
Firstly I bought an expensive shower fitting online from a plumbing retailer which upon opening wasn’t quite right.
When I sought to send it back I discovered I would lose one third of what I’d laid out due to a restocking fee (I didn’t read the tiny print) and huge collection cost.
Unfortunately Amazon return has mistakenly raised my expectations.
Second incident I bought a ‘new - other’ rowing machine from a seller on eBay. I went to collect it, was in a hurry and a bit hungry with the family in the car, and didn’t check it over fully. It wasn’t the brand of machine I thought I’d bought and it was also fairly mouldy and rusty in parts as it had been in the sellers garage (or so he claimed). I think he’d picked it up from a car boot but whatever.
I’m normally very careful with my research but I’ve obviously let myself down here.
Really annoyed with myself. I’m trying to ignore and forget about it, lesson learned. Rowing machine to the tip and I’ll try and resell the shower fitting online somewhere.
Neither item was particularly cheap but fortunately I can just about afford to take this on the chin and move on.
Question is, what would you do?
Firstly I bought an expensive shower fitting online from a plumbing retailer which upon opening wasn’t quite right.
When I sought to send it back I discovered I would lose one third of what I’d laid out due to a restocking fee (I didn’t read the tiny print) and huge collection cost.
Unfortunately Amazon return has mistakenly raised my expectations.
Second incident I bought a ‘new - other’ rowing machine from a seller on eBay. I went to collect it, was in a hurry and a bit hungry with the family in the car, and didn’t check it over fully. It wasn’t the brand of machine I thought I’d bought and it was also fairly mouldy and rusty in parts as it had been in the sellers garage (or so he claimed). I think he’d picked it up from a car boot but whatever.
I’m normally very careful with my research but I’ve obviously let myself down here.
Really annoyed with myself. I’m trying to ignore and forget about it, lesson learned. Rowing machine to the tip and I’ll try and resell the shower fitting online somewhere.
Neither item was particularly cheap but fortunately I can just about afford to take this on the chin and move on.
Question is, what would you do?
Don’t need to tell me to man up thanks, I take full responsibility for not suspecting everything I buy and everyone I buy from.
wasn’t asking for get out clauses, I was asking to see what others would do who had f’kd up making a purchase.
Would you fight the lot, tooth and nail, get yourself all wound up and angry, for what would be maybe a slim chance of a positive outcome or would you just take it on the chin and move on.
FWIW the rower looks very similar to the one I thought I was buying. To be honest, I’d wrongly assumed I was buying a perhaps 2020 version rather than the iteration that’s available now, hence the difference. I also thought it needed a light wipe down rather than full decontamination and light sanding of rust. Not what I expected from buying something described by the seller as ‘new - other’ on eBay. When he told me it had been in the garage for a few months, it was plausible as that’s what happens to many a piece of home gym equipment when no longer used. In hindsight I should have got the magnifying glass out and given it a bit of a wipe on site.
Re the shower part, my online buying experience has thus far been a case of buy it and if it’s not right or not needed then send it back, happily at my own expense. With this one they seem to act on behalf of a manufacturer which possibly justifys to them that they can charge a not insignificant restocking fee and then also charge me £25 for postage (I think they collect although I could comfortably send it back at my own expense for significantly cheaper).
The supplier is called plumit. I think they can be named because I am only stating facts that they cannot and presumably won’t deny. It’s down to the consumer to decide if they want to buy from them or not, which in this case I mistakenly did. I’m sure it’s there in the tiny print that they reserve the right to charge a restocking fee and charge enormous postage fees so again, probably my fault for not spotting this.
wasn’t asking for get out clauses, I was asking to see what others would do who had f’kd up making a purchase.
Would you fight the lot, tooth and nail, get yourself all wound up and angry, for what would be maybe a slim chance of a positive outcome or would you just take it on the chin and move on.
FWIW the rower looks very similar to the one I thought I was buying. To be honest, I’d wrongly assumed I was buying a perhaps 2020 version rather than the iteration that’s available now, hence the difference. I also thought it needed a light wipe down rather than full decontamination and light sanding of rust. Not what I expected from buying something described by the seller as ‘new - other’ on eBay. When he told me it had been in the garage for a few months, it was plausible as that’s what happens to many a piece of home gym equipment when no longer used. In hindsight I should have got the magnifying glass out and given it a bit of a wipe on site.
Re the shower part, my online buying experience has thus far been a case of buy it and if it’s not right or not needed then send it back, happily at my own expense. With this one they seem to act on behalf of a manufacturer which possibly justifys to them that they can charge a not insignificant restocking fee and then also charge me £25 for postage (I think they collect although I could comfortably send it back at my own expense for significantly cheaper).
The supplier is called plumit. I think they can be named because I am only stating facts that they cannot and presumably won’t deny. It’s down to the consumer to decide if they want to buy from them or not, which in this case I mistakenly did. I’m sure it’s there in the tiny print that they reserve the right to charge a restocking fee and charge enormous postage fees so again, probably my fault for not spotting this.
Seventyseven7 said:
‘Someone purchased a rowing machine from me last week. They came to my house and collected it in person. Now, a week later, they are putting in a claim with eBay that it’s not the one I advertised it as’
People saying to put a claim in to eBay are mental. He picked it up in person ffs.
Someone posts nonsense on the internet. Turns out he/she is only semi literate and doesn’t understand sentences of more than three words. Should stick to playing outside with his/her friends. People saying to put a claim in to eBay are mental. He picked it up in person ffs.
Badda said:
I suspect you didn’t want a confrontation so put it in your car quietly and drove off weeping over its rustiness and different brand than you thought.
In that situation you either a) clock immediately it’s not as described and speak up or b) drive back with it later on and speak up.
To do neither and seek advice on the internet instead is wild.
Funny. I’m not that meek. Like I said, I was hungry, had the family in the car and evidently i was too trusting of the person selling me an as new rowing machine. In that situation you either a) clock immediately it’s not as described and speak up or b) drive back with it later on and speak up.
To do neither and seek advice on the internet instead is wild.
I’m also not asking for advice on the internet as to what to do. If you’d care to read what I’ve written I’ve taken this on the chin and will move on rather than getting frustrated at having the wool pulled over my eyes and not taking enough care to take the time to check.
The purpose of the post was I was just wondering how others may react if they’d fallen foul of the same f up and if others would go hell for leather for ‘justice’ and getting their money back, or, just put it down to experience… on both cases.
I’ve already said I’m prepared to get rid and move on rather than getting all wound up about this.
And then I started a thread and find myself getting all wound up by people who can’t be arsed reading through posts properly.
Also, to add, I’ve been using eBay intermittently for over 20 years. Historically it was all about reputation and honesty, which I fully bought in to, however I’m realising now that it’s about the spin and the sell to get rid of items that have probably been picked up at a car boot.
Maybe that’s the point
Maybe that’s the point
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