New car failure..

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AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
Took delivery of a new car yesterday and after 40 miles the engine management light came on, I was informed by the dealer that if the light was amber then the car was ok to drive and could I bring it in for them to take a look at. The 40 miles or so I have driven were done very gently even before the EML came on.

I have been informed that the fault is related to a 30p washer somewhere around the camshaft causing oil starvation (forgive me I have no idea about mechanical things) the dealer can obviously repair the car ad they are sourcing me an alternative during this period so have no complaints with them they have been superb.

Do you think that this could have caused any other mechanical issues/damage that otherwise would not have been there, would I be in my rights to reject this car, or am I worrying about nothing??

I feel I am worrying about nothing, but thought I'd ask the question to get the PH opinion.

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
Hoygo said:
What car is it?
BMW M3 E92

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
The Crack Fox said:
If it's from BMW Sytner Leicester, I wouldn't trust 'em to put it right anway.

/experience
No it isn't I never made it past there pre-sales techniques LOL!

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
paulrussell said:
I don't think you've got any grounds to reject the car. The dealer is sorting the problem, if the car has problems afterwards then you can reject the car.
yes this is my feeling to if I'm honest, the car has a three year warranty I guess, my only concern is this is the beginning of many problems, but time will tell.

It's not quite the ownership experience I was hoping for, 18 months behind the wheel of my GT-R and it never missed a beat, ever frown

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
I will be asking for a written report on the cause and remedy and then we'll see how it goes.

BMW authorised an Enterprise rent-a-car of unknown type, so the dealer has sorted me out a 640i convertible rather than risk me getting a lesser car, they couldn't have handled things any better in my opinion which is nice.

I should have my car back on Monday.

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
confused_buyer said:
I'm not sure why oil starvation would bring on an EML. There will have been codes stored, both generic OBD2 and BMW specific probably.
Yes the error codes logged were identical to a previous m3 that they spent 2 weeks diagnosing turned out to be this washer problem hence they are assuming it's the same issue.

AndyBrew

Original Poster:

2,774 posts

219 months

Wednesday 11th July 2012
quotequote all
I won't be rejecting the car, the dealer in question has been exemplary so far so I have no reason to doubt they will resolve the issue, there's an outside chance I'll get the car back for the weekend, I hope so I bloody hate this 640 it's like driving a settee!

Thanks for the input though guys much appreciated smile