Is this taking the michael?
Discussion
Picking up brand new Suzuki Swift Sport on Saturday for SWMBO. I have never purchased new before or from a main dealer.
They offered her full tank and 4 mats for £99 which she declined.
As a result they have said the car is on the low fuel light and will remain that way.
To me, given we're purchasing brand new, it seems a real pisstake.
Any experienced people care to enlighten me??
They offered her full tank and 4 mats for £99 which she declined.
As a result they have said the car is on the low fuel light and will remain that way.
To me, given we're purchasing brand new, it seems a real pisstake.
Any experienced people care to enlighten me??
Greg_D said:
Not wishing to come across argumentative, but the service was offered and you declined it, what exactly were you expecting, a quarter tank anyway!!! as already demonstrated, they would be making a couple of quid on the option (and that would be spent sending a member of staff to a petrol station to physically fill it up) I honestly do think that you are expecting too much. And as for the poster that advocated taking a jerry can and kicking up a stink, get a life!
Actually I would have expected a quarter tank included in the price of purchasing the car.Wow...emotional stuff.
1. My mistake, we are going on Monday for 64 plate
2. Many of the people getting so emotional about this are missing the point. It's not about the money (my wife just didn't fancy any extras at the time of asking), it's more the principal that given this is a large purchase and one would expect the dealer wants you leaving the forecourt happy, it would be quite nice to have a quarter tank of fuel so we can go off for a drive rather than straight to the petrol station.
It's simply an added extra that would make me feel like a valued customer who might then go back again or recommend them.
1. My mistake, we are going on Monday for 64 plate
2. Many of the people getting so emotional about this are missing the point. It's not about the money (my wife just didn't fancy any extras at the time of asking), it's more the principal that given this is a large purchase and one would expect the dealer wants you leaving the forecourt happy, it would be quite nice to have a quarter tank of fuel so we can go off for a drive rather than straight to the petrol station.
It's simply an added extra that would make me feel like a valued customer who might then go back again or recommend them.
Well I appreciate all the replies. Clearly the majority are not in agreement with me. I haven't changed my views on it but perhaps I'm hearing the perspective of the other side of the business.
And yes, this pretty much makes my point:
Luftgekuhlt said:
Exactly this. Some people even expect oil, water and brake fluid Bloody fools. YOU ARE BUYING A CAR NOT BRAKE FLUID FFS.
And yes, this pretty much makes my point:
Luftgekuhlt said:
Exactly this. Some people even expect oil, water and brake fluid Bloody fools. YOU ARE BUYING A CAR NOT BRAKE FLUID FFS.
Edited by freenote on Friday 29th August 17:21
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