end of lease inefficiency?
Discussion
is this normal?
swapping from one merc to another, both via merc corporate / merc finance
no individual in any part of merc that I dealt with had access to a system that enabled them to see both deals
that made it more difficult to co-ordinate extending the lease on the previous car to coincide with the arrival of the new car and, whilst the Merc people involved could see why I didn't want to be minus a car, I could tell that they would really have preferred not to have to do the work needed to extend the previous lease etc.
managed it to within a day, but it seemed like much harder work than it should have been
on delivery day, the car is delivered by a driver from the import place at killingholme
he asks if there is a bus from the village to York and I have to advise him that yes, there is one - but it is tomorrow
to get a bus to York today he needs to get to the next village - 3 and half mile walk, so I offer (several times) to drop him at the bus stop, which he refuses and is preparing to start the walk
I then mention that there is a car to go back and that the collection is arranged for tomorrow - surely he can call the office and swap so that he can take this one back today? 'No mate, I would have more chance in ringing President Obama and getting him to send Air Force 1 to collect me'
so off he trundles, in the rain and fog down 3 miles of country lane with no pavement
next day a guy rolls up to inspect the car to be returned, then goes off on his way
then a mini bus rocks up to drop off a driver who takes the car
I am sure it is well planned overall, but at the sharp end it doesn't look too efficient
swapping from one merc to another, both via merc corporate / merc finance
no individual in any part of merc that I dealt with had access to a system that enabled them to see both deals
that made it more difficult to co-ordinate extending the lease on the previous car to coincide with the arrival of the new car and, whilst the Merc people involved could see why I didn't want to be minus a car, I could tell that they would really have preferred not to have to do the work needed to extend the previous lease etc.
managed it to within a day, but it seemed like much harder work than it should have been
on delivery day, the car is delivered by a driver from the import place at killingholme
he asks if there is a bus from the village to York and I have to advise him that yes, there is one - but it is tomorrow
to get a bus to York today he needs to get to the next village - 3 and half mile walk, so I offer (several times) to drop him at the bus stop, which he refuses and is preparing to start the walk
I then mention that there is a car to go back and that the collection is arranged for tomorrow - surely he can call the office and swap so that he can take this one back today? 'No mate, I would have more chance in ringing President Obama and getting him to send Air Force 1 to collect me'
so off he trundles, in the rain and fog down 3 miles of country lane with no pavement
next day a guy rolls up to inspect the car to be returned, then goes off on his way
then a mini bus rocks up to drop off a driver who takes the car
I am sure it is well planned overall, but at the sharp end it doesn't look too efficient
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