Is this the state of dealers these days
Discussion
So sent some enquiries off via AutoTrader, one came back but ignored two follow up requests even though the car is overpriced compared to alternatives. Another just ignored the request totally, waiting on a third. Now it's not really our thing to chase a dealer and be grateful that they are selling us a car, is this really what it's come to these days.
mod note: No naming and shaming as per the rules you have just agreed to!
mod note: No naming and shaming as per the rules you have just agreed to!
Edited by eybic on Thursday 29th January 11:59
It appears not, they had all the contact details, it seems pretty crazy you have to chase a dealer for an overpriced car, but perhaps that's just the way it works now. The not putting in writing makes sense but still, never had to chase people to sell us something before, that's a new one.
Edited by acornia on Thursday 29th January 12:04
Left a message with receptionist plus email, the quote was "we've been busy", wanted a photo they didn't have on the site. It made sense to us not to have to travel all the way there for a wasted trip but there you go. First time on the forums, very active which is always good.
No naming and shaming, fair enough didn't see that part. So out of interest how do people find out about negative situations, doesn't that mean less than ideal problems just repeat for the next person.
No naming and shaming, fair enough didn't see that part. So out of interest how do people find out about negative situations, doesn't that mean less than ideal problems just repeat for the next person.
Edited by acornia on Thursday 29th January 12:17
Always like to believe there is a reason plus it had lower mileage, so if lower potential maintenance headache it would net out, but without information from the dealer you can't tell squat. So they want you to pay a higher price with no rationale why, of course at that point we leave it and move on. The receptionists were also completely blank, they were probably playing Candy Crush at the time!
Supposedly internet enquiries generate double the conversion of walkins for dealers and came across conversion rates of 10%, that's not much margin of error if you ignore the wrong one. Actually given that they are talking you are going to have to pay to deposit money at banks, it kind of makes completely irrational sense you have to prove your worth to buy a car from a dealer.
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