Warning DVLA - Scam site

[BrightYellowTVR]

So my wife wanted to change her address on her driving license, typed in DVLA on google and the top result you get is www.driverlicence.co.uk.

Anyway my wife having never been on the DVLA official site continued to put in all her info into this site and pay £95! for the privilege.

I had just amended mine for free on DVLA official site, so we check the site she used and email them within 6 minutes to tell them to stop processing the request. This was out of hours and we get an email the next morning saying they have processed it, so will not refund (despite on their site saying they will not process anything for 14 days!).

They also want more information so they can process the request. They have refused (in very bad written English)3 times in emails to give any refund and do not answer the phone, our credit card provide will refund us after 30 days, however this to me looks like a massive issue and the DVLA surely should look to get this removed from the search engine.

Anyone else been done by this one?

https://www.google.co.uk/search?newwindow=1&si...


Scam/Unoffiical http://www.driverlicence.co.uk/driving/index.php?g...

Official Site https://www.gov.uk/government/organisations/driver...

[BrightYellowTVR]

Pothole said:

Only careless/stupid people get caught by scams like this. Why would anyone with any brains think that web address was connected to DVLA?


Do a chargeback on the card she paid with.

Yep that's what we're doing, she is gutted that she got caught out.

[BrightYellowTVR]

Pothole said:

I bet...sorry if my first response was a bit harsh.

I agree and that was my first response, but looking again at the site, you can see how this would catch out the less internet savvy. Its only in the very small text that it says its not linked to the DVLA.

[BrightYellowTVR]

Matt UK said:

Very much this

Correct!

[BrightYellowTVR]

supertouring said:

Easily done these days and I bet she will be much more careful in the future.

Live and learn.

Yep looks like the card provider will refund anyway, also the site didn't ask for the correct information, so they can't process it anyway, hence even if they say they offer a service, they can not deliver it, because "they" don't request the correct data!

TBH £95 is a small amount and shes not gonna make that mistake twice, I was just raising awareness to it.

Edited by BrightYellowTVR on Tuesday 3rd March 20:22

[BrightYellowTVR]

Sump said:

How is this a scam site?

They are providing a service are they not? How dense can you really get?

They genuinely can't make this clearer! If I was them and you tried to do a chargeback I'd fight it right to the end.




[url]

Edited by Sump on Tuesday 3rd March 18:14

Edited by Sump on Tuesday 3rd March 18:15

Thanks I didn't notice all those...