I'm not a happy motoring bunny.
Discussion
This could probably be my worst day this year with regards to motoring.
After the jubilations of purchasing a beast of a car, the XFR, and covering a few hundred happy miles. This morning the friendly bus driver decided that he would drive into the rear n/s quarter of my car, whilst I was in a separate lane to his (he was in the n/s lane, i was in the o/s lane).
This has caused extensive damage to the rear n/s alloy, damage to the rear quarter and the rear n/s door. His reasoning…”Because I was overtaking”
It was evident that I was dealing with a buffoon, so I just didn’t even try to muster a reply or argue. Just took the details, gave my details and left.
Now I have a terrible mess to try and clean up with the bus company.
In addition to that, the limited company that I bought the car from, has told me that the work that was carried out (replacement lower front wishbones, power steering pipe) and soon to be e-diff motor, are not covered by his warranty; this is about 2K worth of work, which I have paid part of. The e-diff still needs to be replaced.
So now I need to check the paperwork that was given that covers the warranty, to see if I have a leg to stand on.
Yes I guess I could state that as a limited company, I do have the SOGA on my side (it’s been less than a month since I bought the car from them), but I don't think that this would have any weight.
Further investigation shows that this limited company was incorporated Jan last year, and there have been no accounts filed – I'm thinking this may be a pop up company and will vanish if I try to take him to the small claims court to recover my costs.
They have offered a small gesture of ‘goodwill’, but this isn't even a quarter of what needs to be covered.
So do i push for a better good will gesture, take it on the chin and carry on
Or take him through the legal system and try and recover all the costs?
Mods please move this thread if it's in the wrong forum, thanks
After the jubilations of purchasing a beast of a car, the XFR, and covering a few hundred happy miles. This morning the friendly bus driver decided that he would drive into the rear n/s quarter of my car, whilst I was in a separate lane to his (he was in the n/s lane, i was in the o/s lane).
This has caused extensive damage to the rear n/s alloy, damage to the rear quarter and the rear n/s door. His reasoning…”Because I was overtaking”
It was evident that I was dealing with a buffoon, so I just didn’t even try to muster a reply or argue. Just took the details, gave my details and left.
Now I have a terrible mess to try and clean up with the bus company.
In addition to that, the limited company that I bought the car from, has told me that the work that was carried out (replacement lower front wishbones, power steering pipe) and soon to be e-diff motor, are not covered by his warranty; this is about 2K worth of work, which I have paid part of. The e-diff still needs to be replaced.
So now I need to check the paperwork that was given that covers the warranty, to see if I have a leg to stand on.
Yes I guess I could state that as a limited company, I do have the SOGA on my side (it’s been less than a month since I bought the car from them), but I don't think that this would have any weight.
Further investigation shows that this limited company was incorporated Jan last year, and there have been no accounts filed – I'm thinking this may be a pop up company and will vanish if I try to take him to the small claims court to recover my costs.
They have offered a small gesture of ‘goodwill’, but this isn't even a quarter of what needs to be covered.
So do i push for a better good will gesture, take it on the chin and carry on
Or take him through the legal system and try and recover all the costs?
Mods please move this thread if it's in the wrong forum, thanks
Rich1973 said:
Why does this have anything to do with the company you purchased the car from?
Its an insurance issue surely..
Sorry Rich, but they are two different incidents, which so happen to occur today. They are not related. Its an insurance issue surely..
1. I was hit by a bus which is just f
ked up. 2. When i bought the car from the limited company, i had it serviced the week after by the main dealer (to keep up the FSH). The main dealer identified a major problem with the front bushes on the wishbone that were split and the power steering pipe (from the pump to the rack), was also seeping fluid. I informed the dealer and booked it in at specialist and the work was completed. Some more is still needed, but it's not an MOT failure point.
Now the dealer that i bought the car from will not cover the work that was carried out.
Swanny87 said:
Have you paid for it already? Did he explicitly say it would be covered before he started the work?
Yes I've already paid for it, and on the paper work it does state that the areas that were at fault, are covered. So i was told to progress with the repair, pay for it and then claim it back.
catman said:
From the way your post reads, you got an independant garage to carry out the repair work. If so, did the supplying dealer authorise this?
If not, they won't pay for the work, as you should have given them the car back to repair.
Tim
This is correct, someone that was local to me. This was verbally agreed by the supplying dealer, as they are circa 200miles away. If not, they won't pay for the work, as you should have given them the car back to repair.
Tim
I've had the car around 3 weeks, it now has 67K showing on the clock.
Going through the paper work again with a fine tooth comb. There is no mention that the e-diff (or any diff) is excluded, yet they have not included this item as to what 'is' covered.
Instead it states that the 'Drive Axel', the internal components in all types of drive axle.
Is an e-diff motor, part of the drive axle?
Looks like i read something that wasn't in the text, but there is no mention of wishbones or bushes. So i guess i will have to take that on the chin
There is also the mention that Parts and Labour, 50% paid by the customer, the other 50% by the seller.
WTF?
I'm just going to go sit quietly in the corner and cry to myself for a bit.
Going through the paper work again with a fine tooth comb. There is no mention that the e-diff (or any diff) is excluded, yet they have not included this item as to what 'is' covered.
Instead it states that the 'Drive Axel', the internal components in all types of drive axle.
Is an e-diff motor, part of the drive axle?
Looks like i read something that wasn't in the text, but there is no mention of wishbones or bushes. So i guess i will have to take that on the chin
There is also the mention that Parts and Labour, 50% paid by the customer, the other 50% by the seller.
WTF?
I'm just going to go sit quietly in the corner and cry to myself for a bit.
It was the main dealer that pointed out the split to the bushes and to the pipe.
I do understand what you're saying though, making the car look like new; there is still ample tread left on the tyres, but they quoted a replacement at over £400 a tyre.
But having to replace both front wishbones and the pipe, i would have thought that this should be covered.
So if i look at the SOGA angle, how does one approach this with the supplying dealer?
I do understand what you're saying though, making the car look like new; there is still ample tread left on the tyres, but they quoted a replacement at over £400 a tyre.
But having to replace both front wishbones and the pipe, i would have thought that this should be covered.
So if i look at the SOGA angle, how does one approach this with the supplying dealer?
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