Post accident, insurance ?

Post accident, insurance ?

Author
Discussion

baptistsan

Original Poster:

1,839 posts

211 months

Wednesday 27th May 2015
quotequote all
Non fault accident on Friday. Car looks very sorry for itself. The other driver admitted full liability at the scene. Car couldn't be driven, so called my insurance, informed them and they arranged to have the car recovered and the repair wheels slowly begin to turn.

My sceptical side kicked in big time later on. But, fair play, get a call from their insurance company explaining that they had admitted liability and that they would now do everything they could to fix my car and provide me with a courtesy car etc.

This is all brilliant, but is it the norm these days? As it stands I'm letting my insurance company sort the repairs, but having been away for a few days haven't needed a car, so haven't taken up anyone's offer of an Enterprise special! The other insurer calls every other day to make sure everything is okay and to find out if I want a car. Very pleased everything is going so smoothly but have never experienced this before.

I'm guessing the other insurer is trying to minimise it's costs?

So is it; it's just what they do these days or, never heard of that before?

baptistsan

Original Poster:

1,839 posts

211 months

Wednesday 27th May 2015
quotequote all
Last time I had any dealings with an insurance company in a situation like this was in 2004. It was me then doing all the chasing, my own insurance company couldn't have been less helpful!

baptistsan

Original Poster:

1,839 posts

211 months

Thursday 28th May 2015
quotequote all
Thanks for the replies folks.

So it is trying to reduce costs then. Agree that this benefits everyone, I've already told them that I'm not hurt/injured which they seemed surprised by.

Do we think that the repair really will be of a better standard if the third party insurer carries them out?

baptistsan

Original Poster:

1,839 posts

211 months

Friday 29th May 2015
quotequote all
Bloody hell!!!

Just over £100 for a Nexen N8000 tyre. Surely bodyshops should be made to shop around for better prices? Just because it is an insurance job doesn't mean you should take the piss?! I'm amazed that they are allowed to get away with it.

Edited by baptistsan on Tuesday 12th April 23:38