Can deposits be refunded?

[Barbarella]

I have put a deposit down on a new car. The deposit was £1000! The car costs £40k. This was two months ago. At the time, the dealers computer was down so no paperwork was signed, but the deposit was paid and is has come out of my bank account. The car is not due until September/October at the earliest, it could be even Nov/Dec. I have read some very worrying reports about the car and am now thinking of pulling out of the deal and ordering something else which will suit my needs better. Where do I stand, can I get my deposit back? Or have I lost it.

[Barbarella]

It would be wrong of me to post the make of car as maybe I am being paranoid and it may be fine. But a close friend of mine has told me he has seen reports that it is under-powered and the suspension is not at it's best on pot-holed roads. I live in a very pot-holed road. The test drive was mainly on smooth roads. I should have driven it home to test that I suppose, so it's my own fault. I think the best thing I can do is go and test drive another, if it a problem I will have to think hard about what to do.

[Barbarella]

It is a Lexus NX. I chose this car after two test drives as it is seemed perfect for my needs. I have a bad hip so need something higher to get in and out of, also I need comfortable seats, and they are extremely comfortable. I also wanted petrol or hybrid over diesel as most of my journeys are short and I don't like diesels anyway. I did try other SUV's but this was the most luxurious, some others had either too much plastic, or where too big. I also want reliability, a friend of mine has a Lexus and he says it just never goes wrong. So i thought it was a good choice, and probably is, but after hearing about the engine maybe being under-powered and the suspension not coping well with pot-holes I am now not sure. I have checked a lot of reports online and although there are not many negatives, those two do appear to be an issue with some, not all. I will keep this car for 10 years at least, like my last one, so I want to get it right. Thank you for those who have so far replied.

[Barbarella]

Thank you so much for your replies. Of course you are right, all opinions are subjective, so why I started to question my own view I do not know. I did not find any problems with power myself, also I did like the ride. Yes, I could have taken it to some poorer road surfaces but I am sure it will cope. In fact I have since read some reports on Lexus forums and some owners have said the ride is good and they have no idea why some think it is not. At the end of the day I am sure it will be a lovely car. So thank you for your input, it is very much appreciated.