Hit & Run advice

Author
Discussion

mattwhite709

Original Poster:

328 posts

99 months

Wednesday 10th February 2016
quotequote all
Evening boys/girls, need some advice.

About 6 months ago my mrs was using my car for a while and was insured on it. She parked it outside a local shop and when she came out there is a decent sized scuff on the front which is down to the plastic. She managed to get a witness who saw a truck reverse into my car and drive off leaving no details. We managed to get the CCTV and reported it to the police and the insurance company. The police said the car was apparently sold a few days before and couldn't determine who was driving. My girlfriend's insurance company said the other company won't admit fault so they can not do anything until they admit fault. I want to get it sorted and have come up with the following 3 options:

1 - Get the repairs done myself and take the insurance company of the truck to a small claims court to get reimbursed for the costs.

2 - Used a third party claims management company to fix the car and then they recover costs from the trucks insurance company.

3 - Just pay for the repair myself.

What would you do?

mattwhite709

Original Poster:

328 posts

99 months

Wednesday 10th February 2016
quotequote all
I would have gone for option 3 normally but this is the second time in 6 months this has happened to me. We paid the excess the first time. This car has a curse I swear!

mattwhite709

Original Poster:

328 posts

99 months

Wednesday 10th February 2016
quotequote all
I would have gone for option 3 normally but this is the second time in 6 months this has happened to me. We paid the excess the first time. This car has a curse I swear!

mattwhite709

Original Poster:

328 posts

99 months

Thursday 11th February 2016
quotequote all
Yep the car is fully comp. In the last year 2 people of done a hit and run and 1 person has hit me and exchanged details, so I've already had the 3 times thing!

Guess I will just have to pay for the repair myself, does anyone know a good sprayer around the Sutton/Carshalton/Wallington area?

The whole episode has put me off buying a brand new car, I would never buy one again. Too many people who are jealous idiots!

mattwhite709

Original Poster:

328 posts

99 months

Saturday 13th February 2016
quotequote all
thats a complete joke, I feel for you! It seems it doesn't matter how careful you are at where you park etc there will always be some d**k

I'm very tempted to buy a dash cam but one of the one's that stays on permanently catch the d**k's that way

Cerberaherts said:
Good luck! Last Friday I had an artic try and turn next to my parked car. It dragged my car, with the handbrake on and the alarm going off, about twenty feet up the road. The front wing and bumper got ripped off. Huge chunk out of an alloy wheel. Broken headlight, ripped out the arch liner and damaged the inner wing brace. Two grands worth of damage. He then stopped looked out the cab at my wrecked car and drove off. The CCTV footage doesn't show the number plate of the unmarked truck. Police not interested, despite number plate and CCTV cams at the end of the road and me having the incident time. My wife and I have a joint policy with four cars on it, and the resulting price increase in the policy if I did claim has left me with no choice but to pay to fix my car due to some incompetent selfish tosser.....

Edited by Cerberaherts on Thursday 11th February 21:19

mattwhite709

Original Poster:

328 posts

99 months

Saturday 13th February 2016
quotequote all
Yeah they will fix it but it ail go down as a fault claim something I can't afford to happen at the moment. I will try their official complaints procedure and see where that takes me.

charltjr said:
I still don't understand why your insurance company can't do anything, or do you mean they can't do anything in terms of getting it done on a non-fault basis? If that's what they're saying and you have CCTV showing the reg number of the van and it hitting your car then it sounds like you need to be going through their complaints procedure.

mattwhite709

Original Poster:

328 posts

99 months

Monday 15th February 2016
quotequote all
Thanks will keep these in mind if nothing comes from the complaint.

JQ said:
In similar circumstances to the OP, where my insurance weren't prepared to fight the lies of the moron who hit me, Europa Consultants (a PH'er) happily took it on and sorted it all out for me.

mattwhite709

Original Poster:

328 posts

99 months

Thursday 14th April 2016
quotequote all
Update heard back from the mrs insurance this week after looking into my complaint for 6 weeks. Turns out the 3rd party insurance admitted liability in jan but we were never informed. They sent us £50 goodwill gesture and the car is going to be fixed at cost to third party. very happy right now!