Front wishbone bushes - warranty or wear & tear?
Discussion
Morning,
Bought a brand new car in September 2013 with a standard manufacturer 60k/3 year warranty. Just had a 40k service (July) at the local franchised dealer, and am advised by them that the front wishbone bushes are worn and will need replacing in the next 3 months. They quoted a ludicrous sum based on 3 hours labour at £100+ per hour and parts.
My question is: Shouldn't this be covered by the warranty which still has 2 months to run, or are these "wear & tear" items that are excluded from the warranty? I've read the warranty terms which list things that are excluded from the warranty such as wiper blades and brake pads - although they add the get-out "are not limited to", but there's no mention of wishbone bushes in the exclusions.
Assuming the work actually needs doing (which I'll check with a trusted local indy), any thoughts on whether this should be a warranty issue or if I have to fund it....which would be at the indy, not franchise? At this stage I've not raised it with the dealership, but want to be suitably prepared when I do.
Bought a brand new car in September 2013 with a standard manufacturer 60k/3 year warranty. Just had a 40k service (July) at the local franchised dealer, and am advised by them that the front wishbone bushes are worn and will need replacing in the next 3 months. They quoted a ludicrous sum based on 3 hours labour at £100+ per hour and parts.
My question is: Shouldn't this be covered by the warranty which still has 2 months to run, or are these "wear & tear" items that are excluded from the warranty? I've read the warranty terms which list things that are excluded from the warranty such as wiper blades and brake pads - although they add the get-out "are not limited to", but there's no mention of wishbone bushes in the exclusions.
Assuming the work actually needs doing (which I'll check with a trusted local indy), any thoughts on whether this should be a warranty issue or if I have to fund it....which would be at the indy, not franchise? At this stage I've not raised it with the dealership, but want to be suitably prepared when I do.
OP here,
Hmmmm seems even split for warranty/not warranty.
Car is a VW Tiguan, and not sure if this is a well kown problem. At least 50% of my mileage is motorways and A roads and it's not been hammered over bumpy roads/speedbumps/potholes. In fact I go out of my way to avoid suspension impacts. In 40+ years of driving in all sorts of cars (new or nearly new Saab/Audi/Volvo/Citroen/Mazda/BMW last 20 years) I've never had a suspension problem, including cars run well over 100k miles.
I'm going to try for warranty, and if I get knocked back I'll get my local indy to do it.
Report to follow.....
Hmmmm seems even split for warranty/not warranty.
Car is a VW Tiguan, and not sure if this is a well kown problem. At least 50% of my mileage is motorways and A roads and it's not been hammered over bumpy roads/speedbumps/potholes. In fact I go out of my way to avoid suspension impacts. In 40+ years of driving in all sorts of cars (new or nearly new Saab/Audi/Volvo/Citroen/Mazda/BMW last 20 years) I've never had a suspension problem, including cars run well over 100k miles.
I'm going to try for warranty, and if I get knocked back I'll get my local indy to do it.
Report to follow.....
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