Dealer car - is this dangerous?

[BigLion]

Bought a used car from a dealer and not driven it more than a couple of miles...having a look around today and notice that there is a chunk missing out the tyre wall.

It has the same tyre shine gloss as the rest of the tyre so happened prior to delivery and also alloy is unmarked...and the car has been provided with 12 months MOT.

Is this dangerous - not sure if I should be complaining to the dealer (who until now have been fantastic)...when I spoke to them they said it must be safe as it has had a 12 month MOT?

Car is a F10 M5 so quite heavy and powerful...if that matters?

[BigLion]

I didn't eyeball the whole car as it's from a dealer and I have confidence in their back up so was probably more relaxed than I should have been - but they are looking into it and I think they'll probably end up changing both front.

[BigLion]

GTIAlex said:

Always the drivers responsibility to check the condition of the car before driving.

Leaving a dealer without looking a car over is just stupid really but I'm sure BMW will sort it out to stop you posting on their facebook page or whatever people do these days to get out of their own stupidity.

I didn't leave the dealer without looking though.

[BigLion]

simoid said:

Would that affect tyre balance?

I was driving today and noticed at 80-100 the steering wheel was vibrating and it was very uncomfortable - so assume that the balancing has been affected ???

I will see what the dealer comes back tomorrow.

The only time I have had issues with cars is when I don't buy them private believe it or not!!!

[BigLion]

scjgreen said:

BigLion said:

I was driving today and noticed at 80-100 the steering wheel was vibrating and it was very uncomfortable - so assume that the balancing has been affected ???

I will see what the dealer comes back tomorrow.

The only time I have had issues with cars is when I don't buy them private believe it or not!!!

Maybe try Driving at the Speed Limit?

I was...you old fuddy duddy !!!

[BigLion]

edo said:

I wold not drive my M5 with a tyre like that. I would also not expect a dealer car to be sold like that.

Your issue is you should have taken a few minutes to inspect the car before you bought it so you now have to prove it wasnt you. The fact the wheel isnt marked works in your favour. Dont be surprised if it was a st local repair and starts to peel at some point.

Was it AUC BMW car, or indi?

AUC - I should find out tomorrow what the dealer suggests as they said they had to refurb one alloy (wonder which one?!).

I guess if I had done my due diligence then I would have spotted that, but likewise I would have hoped a dealer wouldn't have left a tyre like that on the car.

Worse case I'll bang two new tyres on the front and I'll formally complain, best case they do it for me - apart from that one thing the car is absolutely unmarked and perfect.

I suspect they'll sort as they have a duty of care and the alloy is completely unmarked. They have been brilliant all the way through the deal and in the free delivery and then getting more petrol for me without me even asking...oh and a bottle of wine

[BigLion]

Well the dealer phoned - the service department said it was not a MOT issue and wouldn't even been an advisor.

However the salesman wasn't happy with that response and said he would speak to the MD of their franchise on my behalf.

The salesman then spent time digging out the photos of the car when it was first brought in and he had evidence that the damage was already there.

He shared this with the MD who said it wasn't good enough and the car shouldn't have been sent out like that.

So they are organising new tyres, balancing and tracking to happen at my local dealer (as they are some distance away).

My confidence in their service was not misplaced - but also shows that having a genuine and mutually respectful relationship with the salesperson helps!!!

[BigLion]

Thanks guys, the dealership have been brilliant to date