New car painted wrong colour

[rkwm1]

Has anybody had their new limited edition car painted the wrong colour by the factory? If so what was the outcome? Does the manufacturer have to honour the order and manufacture a car to your specification?

[rkwm1]

daemon said:

If its on the order as a specific problem, then yes, i'd expect them to supply the right car in the right colour as per the order.

We ordered our A45 in red, had it turned up in white, we'd have refused it end of.

Very rare for it to happen i'd have thought? Dealer trying to palm off another car onto you?

It is the car i ordered apart from the colour is wrong and they have messed up the finish of the roof. Yes dealer is trying to get me to have it. The problem is that the car is limited in number and all have been sold. Therefore no more can be built as they don't want to write this one off. So essentially they are telling me to take it or leave it. I think as they have had my substantial deposit for a year the are legally bound to build one to my spec, is this right?

Edited by rkwm1 on Wednesday 11th January 20:54

[rkwm1]

daemon said:

No, i dont think so. There will be some sort of exclusion clause. You cant really expect the manufacturer to retool and build you a one off?

Who made the mistake by the way? The dealer when ordering or the manufacturer?

They don't know. Right bunch of amateurs. As the car is worth more now than the list price can i sue them for finical loss then?

[rkwm1]

Borroxs said:

What is it? A R type perhaps?

Unfortunately can't say yet as i am will be writing some very nasty letters in the morning. Once i get confirmation of what they are willing to do i will share more details.

[rkwm1]

VonSenger said:

Is it limited in colour too? I.e is it only available in grey like the e46 csl? If so I'd have it,, especially if it were a keeper. Think of the future kudos, only m3 csl is phoenix yellow!
But all depends on the above.

No you could choose which ever colour you wanted.

[rkwm1]

Borroxs said:

Ok, fair enough. Sounds more exotic than an R type.

You haven't actually said you don't like the colour, is it a deal breaker or do you just want the colour you ordered (and I'd have no problem with that if that's what you want).


What I would say, is if they've stopped production, they won't restart it jus put to make you one in the correct colour.

Unless it's a Zonda.

No unfortunately not a Pagani. One day if i win the lotto! The colour is ok but when you waited 20 years to order one and its costing as much a average house you want it to be the way you ordered it to be.

[rkwm1]

Borroxs said:

If it's a limited edition, they'd have to take yours back and destroy it, and remake the correct car. I can't see them doing that no matter how good a customer you are.

Is the colour you've got at least on your list of colours you like, and does it look good in that colour?

Or is it white and you ordered metallic blue or similar - miles away from desired colour?

i ordered a grey and its in silver

[rkwm1]

Ahbefive said:

Take it, sell for profit, buy something else?

yes i can do that but it doesn't solve the problem that i want the car. i was thinking if they have to compensation they might be more likely to build another one.

[rkwm1]

GoneAnon said:

You didn't wait 20 years for THIS car or even THIS model. You have waited for 20 years for a car from this maker. Either enjoy the one that is coming or, as said, take it, sell it for profit, and order another.

correct not 20 years for this model, 20 years to buy a car from this manufacturer.

[rkwm1]

Levin said:

I'm having the same thought as VonSenger: is it in a colour that it wasn't meant to be available in ? I'd assume an error like that would have the collector types queuing up to buy it. Otherwise that's spectacularly bad luck. I'll definitely be watching this thread with close interest.

Hope you get sorted one way or another OP.

EDIT: Ah, just saw your post now. That's not so great then.

thanks, i'll let you know what happens.

[rkwm1]

Osinjak said:

Aha:

http://www.m3post.com/forums/showthread.php?t=8424...

No help to the OP but an interesting story all the same.

Thanks, i had seen this. its crap that they don't have to honour the agreement.

[rkwm1]

anonymous said:

[redacted]

not a fan of wrapping cars

[rkwm1]

Thanks for all your responses. Yes i can take it and sell it on although the figures mentioned are not realistic. There is a premium on the car but its nowhere near six figures. The problem with selling it immediately is that the manufacture is trying to stop the resale of cars as soon as they are delivered, so it will mean no more special edition cars in the future.

I ordered this car as it was something i had wanted for sometime and it seemed to be a decent long term investment, thats what i tell the wife anyway! Yes its not the worst thing in the world, but i have been waiting for almost a year to see my creation and now i don't get to see it at all, so i am p**sed off.

Well i'll make a few calls today and see what they put on the table and go from there!

[rkwm1]

XMT said:

I think the main problem is that they in a way dont care as much as you do. In your position I would be the same. Have they tried to entertain the idea of making another or taking this one back, stripping it down and repainting it?

Like others have said it might be a case of take it with some compensation, use it for a year and sell it for the same or a premium and re order something else.

That is a problem for sure. Personally i wouldn't have it repainted. I want a car which is totally original and is leaving the factory as it was originally produced.

[rkwm1]

mackay45 said:

Two cars the flippers have loved getting their hands on, interesting.

Surely when ordering you'd know your financial situation/ability to afford vehicles so you'd know what to get. It seems to me like OP is a bit of a flipper but doesn't like to admit it to himself/the forum.

I personally have no problem with flippers. If they are in the know and are able secure a car fair play to them.

As i could have made 20k off the GT4 when i got it and still own it 16 months and have no plans to sell anytime soon,it probably makes me the no.1 flipper around.

Edited by rkwm1 on Thursday 12th January 15:01

[rkwm1]

HedgeyGedgey said:

It shouldn't matter what car the OP ordered, high value or not. The manufacturer should right the problem. Whether it'd be to destroy the car and build another to the correct order specs or pay for an approved bodyshop to paint the car in the correct colour

Totally agree. it doesn't matter if its 10k or 100k you should get what you have ordered.

[rkwm1]

Mr Roper said:

Tell them to keep it in exchange for 001.

Wish i could afford one!

[rkwm1]

Re spraying is not a option for me. As i said earlier i want a totally original car as it was built and painted.

[rkwm1]

em177 said:

You know as well as I do that's not going to happen.

Yes, seems like wishful thinking at the moment.

[rkwm1]

AshBurrows said:

But why? The finish will be better in a good paintshop tbh. And if they take it back and repaint in the same booth what difference does it make? Genuinely curious not having a go!

I don't like the idea of it been disassembled and the reassembled. I have had friends who have had fully resprays and although the paint job was fantastic their cars always seem to have problems with random rattles.