Insurance question and claim hire company involvement...
Discussion
I've tried contacting my insurer today to clarify my question but 'their systems are down' so I thought I'd throw this to the GG floor in advance of my call, tomorrow.
I've just had to start a new claim after being hit by a third party who has admited liability so fairly straight-forward.
I've been sent a barrage of emails and files regarding the start of the claim which ultimately, ends up with it being dealt with by a claims management company.
However, on studying the 'agreement', it appears that they are asking me to sign a credit agreement which effectively gives insurance cover for my, well, insurance and offer me credit for up to 49 weeks until the payment it secured from the TP insurer. The seems an awfu lot of emphasis on what 'I' am responsible for including a statement that I will may to assist with the reclamation of said payment. Given I've already paid for motor legal protection, I find this a bit of a sauce and it reeks of being a PPI style scam, which, given the last time I made a claim, is possibly now standard fare.
I don't see why I need to agree to this and am wondering what my options are hence the questions. Is this the case for claims these days or am I right to be wary?
I've just had to start a new claim after being hit by a third party who has admited liability so fairly straight-forward.
I've been sent a barrage of emails and files regarding the start of the claim which ultimately, ends up with it being dealt with by a claims management company.
However, on studying the 'agreement', it appears that they are asking me to sign a credit agreement which effectively gives insurance cover for my, well, insurance and offer me credit for up to 49 weeks until the payment it secured from the TP insurer. The seems an awfu lot of emphasis on what 'I' am responsible for including a statement that I will may to assist with the reclamation of said payment. Given I've already paid for motor legal protection, I find this a bit of a sauce and it reeks of being a PPI style scam, which, given the last time I made a claim, is possibly now standard fare.
I don't see why I need to agree to this and am wondering what my options are hence the questions. Is this the case for claims these days or am I right to be wary?
I don't need a replacement car and was upfront with them on this topic at the start. This is purely in relation to handling the damages claim.
It's become clear that the insurer is subbing out the work and both the insurer and the claims management company are mitigating any potential risk against themselves by trying to tie me into this agreement which just doesnt sit well with me.
I guess its one of these situations where you only realise how good your insurer is, is when you actually have to make a claim.
It's become clear that the insurer is subbing out the work and both the insurer and the claims management company are mitigating any potential risk against themselves by trying to tie me into this agreement which just doesnt sit well with me.
I guess its one of these situations where you only realise how good your insurer is, is when you actually have to make a claim.
pork911 said:
Thread from Saturday (there are many other longer and more detailed threads):-
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Thanks. That makes for some pretty grim reading. http://www.pistonheads.com/gassing/topic.asp?h=0&a...
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