Carcoon order in December - no response

[TryingHard]

Hi All

Has anybody ordered a Carcoon and received it recently or received any information from Carcoon recently?

Background:

I placed an order in December for an outdoor carcoon. Now I understand you get added to a list and it is sent when ready so there may be some delay (you are only charged on dispatch).

However, I've had no updates, no response to emails asking when I should expect to receive it and I can't reach them on the phone (I've left messages but no callbacks).

I'm beginning to wonder if they are still operating or if maybe there is an issue (I understand its a small business so the owner could be ill etc.).

Thanks