F***ing Auto Trader website!!
Discussion
I know its not just me, as a few other guys i work with are also experiencing it.
Anyone on here also having Auto Trader website crash their Internet browser?
Its not just my work LAN either, it's done it at home a couple of times. Basically if you filter too many times it locks up and you have to kill your browser.
Tried it with IE7, Firefox and Google Chrome, and it buggers them all up!
Don't they realise that most of us spend at least 50% of our day looking at AT?
Anyone on here also having Auto Trader website crash their Internet browser?
Its not just my work LAN either, it's done it at home a couple of times. Basically if you filter too many times it locks up and you have to kill your browser.
Tried it with IE7, Firefox and Google Chrome, and it buggers them all up!
Don't they realise that most of us spend at least 50% of our day looking at AT?
ln1234 said:
Use Google Chrome. I had Autotrader crash once and it just killed that particular 'tab' and kept everything else as is.
Earlier I said:
Tried it with IE7, Firefox and Google Chrome, and it buggers them all up!
I thought Chrome would sort it, but it even froze that, killing the 4 tabs i had open.Bloody annoying.
Edited by Beefmeister on Thursday 23 October 11:38
Battenburg Bob said:
Huh? Thats just a link to general gassing....And AT is really pissing me off now. Was almost done with a monster post on Tigerkoi's 'What Car' thread, with links and pictures to about 8 different cars, when AT locks up my whole IE7 browser. Had to End Task, and lost the whole frikking post!!! AAARRGGHHH!!!
internet-carlot said:
The move to the new style has longer term implications for future developments (or so my rep told me!!).
For example, some of you may have noticed that some dealers (me for one) have gone to a new bolder listing style. Part of that package is when you click into one of my cars, a selection of smilar models is displayed to the left. The new system is utilised to make that happen.
I hear what a lot of you are saying but I know of one customer who bought a car he had never thought of (Saab 9-3 sport saloon diesel from a 318i) because of his selection method.
Don't get me wrong, i have no issues with the actual search style - i think that its a good system. Its the web developer that i have an issue with - their program is hanging people's browsers country-wide, and that's just not acceptable.For example, some of you may have noticed that some dealers (me for one) have gone to a new bolder listing style. Part of that package is when you click into one of my cars, a selection of smilar models is displayed to the left. The new system is utilised to make that happen.
I hear what a lot of you are saying but I know of one customer who bought a car he had never thought of (Saab 9-3 sport saloon diesel from a 318i) because of his selection method.
I've emailed them 3 or 4 times, even sent the link to this thread, and nothing back from them.
Its just bad customer service, plain and simple.
kentmotorcompany said:
I have just emailed a link if this thread to AT.
I for one am very concerned if the buying public are not happy with the system I pay towards, for advertising my cars.
Autotrader is the biggest website for used cars, and should be the very best it can.
I think part of the problem is, they seem to have built it with too much emphasis on selling us traders upgrades on our ads, rather than having a good reliable system.
I'll post back if I get any sort of response.
To be honest if you get a response, when I and a few others haven't, it just proves the point that they only give a monkey's about their traders, not the public sellers...I for one am very concerned if the buying public are not happy with the system I pay towards, for advertising my cars.
Autotrader is the biggest website for used cars, and should be the very best it can.
I think part of the problem is, they seem to have built it with too much emphasis on selling us traders upgrades on our ads, rather than having a good reliable system.
I'll post back if I get any sort of response.
kentmotorcompany said:
Sorry, forgot all about this thread. I did get a call yesterday. I was driving so I dont remember many of the details. A web devolpment manager or similar postion person called me to say that my comments were a real concern, and were being reveiwed at the highest level.
Whilst he didnt make to much commitment in terms of exactly what would happen, I did get the impression they were genuinly concerned about it.
Hmmm, as good as it is that you got a response, it just shows that they couldn't give two hoots about the 'ordinary' users, just their traders...Whilst he didnt make to much commitment in terms of exactly what would happen, I did get the impression they were genuinly concerned about it.
AutoTrader2008 said:
A MESSAGE FROM THE AUTO TRADER TEAM
We have been reading your comments with interest and would firstly like to thank you for your ongoing use and support of autotrader.co.uk.
Several customers have alerted us to the issue that the Auto Trader website has been causing their Internet browser to crash and we would like to reassure everyone that we take all technical issues extremely seriously and endeavour to resolve them as quickly as possible.
We have identified the problem which is impairing the usability of autotrader.co.uk. We are working hard to resolve this issue and will keep you updated as to the progress of this.
We regularly collect feedback from customers and read the forums and blogs which mention Auto Trader. We then use all of the information as constructive input into future developments.
In the meantime, if you do experience any further technical issues or have any queries for Auto Trader, please do email us at enquiries@autotrader.co.uk.
Many thanks,
The Auto Trader team
Thanks for responding, look forward to the site improvements.We have been reading your comments with interest and would firstly like to thank you for your ongoing use and support of autotrader.co.uk.
Several customers have alerted us to the issue that the Auto Trader website has been causing their Internet browser to crash and we would like to reassure everyone that we take all technical issues extremely seriously and endeavour to resolve them as quickly as possible.
We have identified the problem which is impairing the usability of autotrader.co.uk. We are working hard to resolve this issue and will keep you updated as to the progress of this.
We regularly collect feedback from customers and read the forums and blogs which mention Auto Trader. We then use all of the information as constructive input into future developments.
In the meantime, if you do experience any further technical issues or have any queries for Auto Trader, please do email us at enquiries@autotrader.co.uk.
Many thanks,
The Auto Trader team
Actually, as you are reading this page - there a different system for a couple of days before this one came on line - it had much more model filtering, down to model variant etc, and it was really useful.
Why did it disappear for the new system to appear?
I think everyone liked it, though i appreciate its probably a lot more work for AT...
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