A-Plan & Markerstudy
Discussion
I recently had the Morgan vandalised by scumbags - keys and dents. So it has gone back to Morgan for a full fix and respray.
This was clearly an insurance claim. Now, I have been with A-Plan and Markerstudy for years, and despite not being the cheapest by quite some way, I liked dealing with a broker who always pick up the phone and seem to know what they are doing (and appear to be staffed by car enthusiasts). I had never dealt with the underwriting insurance company, Markerstudy, before.
Well I hope someone from those organisations read these forums - because your service has been amazing. Everything from picking up the phone, or replying promptly for e-mails, to sending your estimates engineer out, to getting the car into the garage and repaired.
Both companies' files are completely up to date, they can tell me exactly what is going on and, what is going to happen next, and how long it will take. Dealings have been friendly and courteous.
I will of course write to both when the car is back. But I think that this has proved something - with insurance, like many things, you get what you pay for. I will be staying with these people for a while - as long as they don't completely take the pi55 at renewal...
This was clearly an insurance claim. Now, I have been with A-Plan and Markerstudy for years, and despite not being the cheapest by quite some way, I liked dealing with a broker who always pick up the phone and seem to know what they are doing (and appear to be staffed by car enthusiasts). I had never dealt with the underwriting insurance company, Markerstudy, before.
Well I hope someone from those organisations read these forums - because your service has been amazing. Everything from picking up the phone, or replying promptly for e-mails, to sending your estimates engineer out, to getting the car into the garage and repaired.
Both companies' files are completely up to date, they can tell me exactly what is going on and, what is going to happen next, and how long it will take. Dealings have been friendly and courteous.
I will of course write to both when the car is back. But I think that this has proved something - with insurance, like many things, you get what you pay for. I will be staying with these people for a while - as long as they don't completely take the pi55 at renewal...
Edited by Harry Flashman on Thursday 24th March 10:11
NiceCupOfTea said:
Sorry to hear about the car Harry, it looked lovely at the meet at Lepsons the other month.
I'm just going through a claim with A-Plan/Markerstudy (my fault) so hope it goes as smoothly as yours did!
Good luck chap.I'm just going through a claim with A-Plan/Markerstudy (my fault) so hope it goes as smoothly as yours did!
That wasn't me, by the way! You mean someone else dares to own a baby blue Morgan? The swine.
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