Warranty clutch/issue - Would this covered under warranty?

Warranty clutch/issue - Would this covered under warranty?

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jay_NW

Original Poster:

70 posts

195 months

Monday 31st March 2014
quotequote all
Hi everyone,

This is regarding 430 Scuderia that had clutch/gearbox issue ( Rev by itself when in neutral)
Main dealer picked up the car last week and got back to me with the following message. Can you please let me know if this should be covered under warranty. Had the car serviced in August 2013 @12,264 miles the clutch wear was 18% - the car has now done 12,803 miles and the clutch wear was 64%. Done under 600 miles after the service.

From the dealer :

We have found some fibrous debris (clutch fiction material) trapped between the clutch release bearing and bearing support that has been hindering its operation. There are also high spots/excessive taper on the flywheel and would strongly recommend their replacements (see attached photos):

ú Gearbox R&R - £1,360.80
ú Clutch assembly - £1,762.98
ú Flywheel - £1,050.06
ú Release bearing - £659.50
ú Spigot bearing - £25.50
ú Total £4,858.84

Sorry to be the bearer of bad news. The clutch is not covered by the warranty as it is classed as a wear and tear item. The clutch wear reading was 66% worn.

The last service in August 2013 @12,264 miles the clutch wear was 18% - the car has now done 12,803 miles and the clutch wear was 64%.

The most likely cause is driver influence.

None of the components are covered by the Power Warranty.

Yes the total price includes a new clutch, flywheel, release bearing, spigot bearing and labour.

I’ll await your call.

............................................

I am not sure whether this should be covered under warrenty and how can this be driver influence.

Can you shed some lights on this issue please.

Thank you for reading.


jay_NW

Original Poster:

70 posts

195 months

Monday 31st March 2014
quotequote all
Most part of the 600 miles is done on motorway, no launches.

I believe some other issues caused clutch worn as when you put the car into neutral you can smell the clutch burring as well as car tend to pull away, you have to stamp your foot on the brake even when the car was on neutral.

jay_NW

Original Poster:

70 posts

195 months

Monday 31st March 2014
quotequote all
rosino said:
To me sounds parts failure led to premature wear of the clutch. And you have a very strong case as you had serviced the car and covered only 600 miles since. They can surely check logs and verify no launches too.. realistically it can only be due to failure of components.

I would strongly suggest to push back and ask Ferrari to cover it under warranty. I had my DSG box fail leading to wear of the clutch plates in one of my cars.. and it's being covered by VW warranty.

They should really cover this. Don't give up and start writing letters...
Thank you for the reply Rosino.

That is exactly what I think happend, parts failure led to clutch wear.