Main dealer servicing

Main dealer servicing

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Discussion

Shegs1

Original Poster:

90 posts

210 months

Friday 18th April 2014
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My disappointment with main dealer servicing continues. Many years back i had a shocking service carried out on my Ferrari 355 by a supposedly reputable Ferrari dealership in Sheffield. After spending nearly 2K getting the belts and a service carried out, i later found out the sump plug was left loose, causing leaking oil. They also hadn't put a cover back on correctly that covered the spark plugs etc which ended in the car mis-firing. I told myself after that i wouldn't use main dealers again for servicing as it had left me with no faith in them, especially with the prices they charge.
I recently purchased a Gallardo with low miles and full Lamborghini main dealer service history and was advised to keep it so for resale value. I recently had the car serviced in Edinburgh and when i got the car back, i was advised that the front compartment seal had came off and they couldn't manage to get it back on. This resulted in my holdall bag that i left in the compartment being soaked after they hosed my car down.
Although this may seem trivial, i believe that being charged nearly 1K for an annual service (oil and filter) that a garage charging £150ish an hour would be able to put a seal back on. I have managed to get it back on today myself with the aid of a screw driver and a bit of patience. Disappointed with the level of service from these dealerships is an understatement!!

Shegs1

Original Poster:

90 posts

210 months

Friday 18th April 2014
quotequote all
Agreed, maybe if they charged £175 hour they would be able to replace it......

Shegs1

Original Poster:

90 posts

210 months

Saturday 19th April 2014
quotequote all
I know every main dealer won't be the same but it just doesn't give me much confidence for future servicing.
Thanks for the information on the alternative outside Edinburgh, i will keep him in mind for the next service. Cheers