My name, email, it's all gone

[Nicola is lost]

Posting on a new name and email as I can't access the site through my name or email.

I was Nicol@.
Added my name to the list/requests before changeover as PH bot wanted me to have an odd name.
After changeover I was given another new weird name but told here that my old name should work.

I can't log in using Nicol@ or the weird new name and if I request a password to my email address or old and new names, nothing arrives.


Help.....

[Nicola is lost]

Thanks, but that doesn't work (that was the new odd name I referred to).

[Nicola is lost]

Thanks. It can wait until normal working hours