Sticker damage to paint - liability?

[Voguely]

Hi all,

On removing my decals today, most came off fine with some hot water to loosen them up a bit. One, however, has pulled off almost all the paint underneath it, leaving me with a 8x8cm circle of bumper with no paint on!! Argh! This is on my Aston and as you can imagine I'm fairly distraught!

Has anyone had this happen to them before and managed to successfully get the sticker company to accept some liability? If they are selling something which is designed to be stuck on cars and is advertised as being removable then surely, regardless of what legal disclaimer they put on their website, should do so without damage? I'm have emailed the company in question asking nicely what they advise, hoping they will offer to at least partially cover a respray, but if they refuse where do I stand legally with this?

Thanks in advance

[Voguely]

I did heat the stickers up to remove them (with very hot water) which did work to make the others much more easily removable. I guess the paint on the plastic bumper as opposed to metal panels wasn't on as firmly or, as suggested, had been resprayed at some point (not in my ownership, but could be that someone did it previously to remove stone chips etc I suppose) and wasn't done as well as it could be. Either way, it's rather annoying and has put a bit of a downer on what was a great trip to Le Mans.