Travel Destinations Porsche curves
Discussion
They said the same to me in an email last week.
Not really happy to pay my balance until we know we are on the crossing we want!
So annoying as we like the Porsche curves site for location. That’s also gone downhill since the takeover though.
Guess we’ll be looking elsewhere for next year :-/
Not really happy to pay my balance until we know we are on the crossing we want!
So annoying as we like the Porsche curves site for location. That’s also gone downhill since the takeover though.
Guess we’ll be looking elsewhere for next year :-/
Mark_S1000RR_2010 said:
Anyone received their ferry booking confirmation yet from TD? I’m starting to get a bit anxious, especially as they want final payment in 2 weeks time.
Same we’ve not yet had ours and really not happy to settle balance without knowing what crossings we are on!Communication is terrible from them!
Ben Jk said:
I have just called TD. They have supposedly done everything their side and are waiting on Eurotunnel confirming bookings and there is a delay as Eurotunnel have "a lot going on". She said give us a couple more days, and then I said " so we should get confirmation by end of the week" to which she said "well I wouldn't want to commit to a date". Continues to feel very disorganised. More frustrating when I could go on line and book them myself so can't see how Eurotunnel would be delayed in confirming even with bulk bookings?!
When she pulled up our booking she asked me a vague question if I had completed all the documents they had sent out...well you should be able to see that surely?!!
s
t show.
Won't be booking with them again.
Well ours “should” be a ferry crossing not eurotunnel so wonder what the excuse will be there.When she pulled up our booking she asked me a vague question if I had completed all the documents they had sent out...well you should be able to see that surely?!!
s
t show.Won't be booking with them again.
Edited by Ben Jk on Monday 26th February 13:13
Total sh*tshow
I’ll be contacting them AGAIN and can’t see us booking with them next year. Which is a shame as we really like the campsite (even though that’s gone downhill too) location is good though!
Ben Jk said:
So.. after the email bounced back I posted a comment on one of their FB posts (polite) stating that their email was bouncing back and could someone call me. It had the desired effect because I got a message via FB messenger from them. They then deleted my comment. I sent them screenshots of the bounce back and they have said they will investigate the email situation and promised to call me in the morning. The reason I emailed in the first place is the balance they sent out to me today is incorrect!
So basically if you comment on the FB posts they’ll get deleted anyway. Hence why we are not seeing any other disgruntled customers I’ve not had my updated balance or ferry confirmation
We asked for grandstands but not not had to pay for them yet when usually you pay up front for them.
All a big mess really ain’t it?
I’ve sent a polite email to the escalation address now.
Hoping we can get this sorted by payment date.
Also wondering what the hell we are going to turn up to when we arrive
The campsite has certainly not been the same since they changed the event company either. Pay an absolute fortune too.
Hoping we can get this sorted by payment date.
Also wondering what the hell we are going to turn up to when we arrive
The campsite has certainly not been the same since they changed the event company either. Pay an absolute fortune too.
EddScott said:
Seem to be in a similar boat to others with TD.
I've been ringing on and off all week to pay the balance. I've also emailed them asking to call me so I can pay. Given the questions over them I'll not be paying via bank transfer.
Up till now, their responses haven't been too bad as I requested a change of vehicle for the crossing.
Reading about the facilities being poor, I'm now apprehensive about proceeding with the booking altogether. We've not been before and is my Mrs first proper race event so if it goes to hell we won't be going again!
Are you on Porsche curves? I've been ringing on and off all week to pay the balance. I've also emailed them asking to call me so I can pay. Given the questions over them I'll not be paying via bank transfer.
Up till now, their responses haven't been too bad as I requested a change of vehicle for the crossing.
Reading about the facilities being poor, I'm now apprehensive about proceeding with the booking altogether. We've not been before and is my Mrs first proper race event so if it goes to hell we won't be going again!
Last year was better than 2022 I have to say! Toilets and showers were bad that year. 2023 they were cleaned regularly and stocked up.
We don’t use the bar/food that much so didn’t really affect us.
Just the overall organisation that I don’t like
Same as you no way are we doing bank transfer, credit card only here
Also trying to get through to pay our balance in
ecsrobin said:
They used to be before the takeover. Nothing now on their site and a check of the ABTA website shows nothing for business name or postcode.
They defo were registered before the takeover but same I can’t see the info anywhere on the new site or any of the confirmations or T&C Now we’ve given them our balance and starting to worry
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