Paid deposit for an Audi Q7 on PCP - I want to back out

Paid deposit for an Audi Q7 on PCP - I want to back out

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Discussion

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
Friday 20th Jan 2017, I paid £1k for a used Audi Q7 which was in stock, agreement was PCP for 48 months. I have only signed the order form. Having the weekend to think about it, I no longer wish to go ahead with it as paying £710pm is no longer affordable. Will cancelling be straight forward? Will I get my deposit back? Will I inccur any penalties?

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
I have gone home worked out my budget and feel £700pm will be a little struggle. I haven't found another, I've just decided to stick to what I already have.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
I have only signed order form, for a used car that was already on the forecourt. I have an appointment tomorrow to sign the finance agreement.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
Jonno02 said:
My eyes just watered at that amount. Isn't there a cooling off period with PCP?
I have only signed order form, for a used car that was already on the forecourt. I have an appointment tomorrow to sign the finance agreement.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
AndStilliRise said:
2 days latter you have changed your mind? How come, did you find a cheaper, similar motor or something?
I have gone home worked out my budget and feel £700pm will be a little struggle. I haven't found another, I've just decided to stick to what I already have.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
wemorgan said:
FYI you can lease a NEW Q7 for 9+23 £450 inc VAT
I never knew that at the time of ordering.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
PJRBell said:
Blimey, I've always wondered who bought used cars on extortionate schemes like that.....

Seems the dealers rely on buyers ignorance. Unfortunate to say the least.

I'm surprised someone who uses Piston Heads would get into this sort of situation.

In all seriousness OP I hope you resolve it with the Audi dealer.
I'm using Pistonheads for the first time.

Dani.webb

Original Poster:

17 posts

87 months

Sunday 22nd January 2017
quotequote all
anonymous said:
[redacted]
Worst case I'm happy to lose deposit. They can't force me to sign financial agreement or take the car?

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
xjay1337 said:
No, not really, nor do half the other posters who are obviously just being dicks for the sake of it.

I'm not sure about you but I earn a fair chunk, most things I just assume I can afford.
But sometimes it's only when you have seriously thought or already begun to engage in financial choices that you then take a more in depth look at your finances and think, errr, hang on.......

Or, perhaps, the OP realised later on in the day, that £700 a month for a used Audi was a rip off! And that while caught up in the excitement of buying a new car that he failed to take full accounts of his finances.

Or, something came up over the weekend, maybe partner had work issues, or he did, or found she was pregnant, or any number of reasons, why, suddenly, you don't have £700 a month to spend anymore.

I think we are all guilty at some point of making a rash decision or not fully thinking through something. Doesn't mean you can be a to everyone all of the time.
Before paying the deposit, I did advise the sales guy that I need to go away and think about it, he continued to make various offers and then his manager also joined in. They used good sales tactics and roped me in. At the point of paying I did think £700 would be managable, but on the weekend doing my sums at home I realised it was a rip off to pay £5000 initial payment and then £708pm x 48. That would have been a total of £38,984. Then after 4 years to keep the car I would have to pay a balloon payment of around £23k. Thats just under £62k for a used Q7 thats on the forecourt for £48k.

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
johnwilliams77 said:
Have you called them yet?
I have called them at 9:15am and advised the same sales guy that Im not going ahead with the sale as £700 is not affordable. I also reminded him the vehicle was not ordered or modified for me, it was a used vehicle and therefore I am requested my full deposit back. He said nothing will be deducted from my deposit and he needs to speak to his manager and will call me back. So far no call back.

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
johnwilliams77 said:
Have you called them yet?
I have called them at 9:15am and advised the same sales guy that Im not going ahead with the sale as £700 is not affordable. I also reminded him the vehicle was not ordered or modified for me, it was a used vehicle and therefore I am requested my full deposit back. He said nothing will be deducted from my deposit and he needs to speak to his manager and will call me back. So far no call back.

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
xjay1337 said:
That's a result, I'm sure they will.

I would suggest also writing an E-mail to the salesman if you have their E-mail address, just confirming this.
Then if not heard back by say, 3pm, call them again.
Sorry forgot to add, straight after the phone call I sent an email directly to the salesman. I will also be sending it in writing via recorded delivery, just trying to make sure I can cover all angles.

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
The sales guy never called me back, I called him myself. He started making more offers on other vehicles. I said no thank you, I don't wish to consider buying a car. They have booked me in for tomorrow to come and get a full refund. Will update you guys tomorrow.

Dani.webb

Original Poster:

17 posts

87 months

Monday 23rd January 2017
quotequote all
The sales guy never called me back, I called him myself. He started making more offers on other vehicles. I said no thank you, I don't wish to consider buying a car. They have booked me in for tomorrow to come and get a full refund. Will update you guys tomorrow.

Dani.webb

Original Poster:

17 posts

87 months

Tuesday 24th January 2017
quotequote all
Went to Audi and got my £1000 back today. The same sales guy never came out for the appointment he arranged, but who cares. Lesson learnt, don't rush into buying anything. Thank you guys for replying.

Dani.webb

Original Poster:

17 posts

87 months

Tuesday 24th January 2017
quotequote all
The Mad Monk said:
Why do you repeat your posts?
when I refresh the page the post submits again