Car Care Warning

Car Care Warning

Author
Discussion

lucozade

Original Poster:

2,574 posts

280 months

Monday 6th June 2005
quotequote all
Further to my thread concerning "wear and tear" I would like to let you guys know of my findings.

Basically my drivers seat bolster has become very worn after only 10 months and 8000 miles. It became apparent that it was going to wear away quickly as I did point it out at my 1000 mile service.

Anyway, Noble are point blank refusing to repair/replace this. I'm very disappointed in this but I can also understand their point of view.

However, so you are all aware, we all need to follow this procedure in order that you do not wear out the bolsters. Basically when getting in and out of the car move the seat back at first and then reposition as necessary. I know this may be a big pain but that's what the factory has told me. And make sure you get the passenger to do this on their side too.

I guess the alternative would be to actually fix the problem with better quality leather or another material - but hey I'm no expert.

Auto Interiors near the factory do all sorts of great stuff with the leather.

>> Edited by lucozade on Monday 6th June 10:16

lucozade

Original Poster:

2,574 posts

280 months

Monday 6th June 2005
quotequote all
joust, the point I was making is that I do see Noble's point of view - yes.

However, I do take great care over my car as many of you would have seen at the factory owners day. It's always glossed up and shinny to the extreme. I also take care getting in and out of the car but unfortunately being over 6 foot does pose a few problems. The seat wear in my opinion is totally unaceptable and should have been addressed along time ago - it has not and since the dealer didn't advise either way I am a bit pi55ed off - even after 1000 miles it was looking crap.

I will fork out the necessary money to protect the bolsters but I do think it's fair to point this out to other owners or potential owners.

If the material is not good enough then we all need to be careful and it should be made clear at the offset.

Perhaps it's just the magnolia hide that shows up the marks a lot worse than others.

lucozade

Original Poster:

2,574 posts

280 months

Monday 6th June 2005
quotequote all
kentviking said:

Of course, we may not be fully appraised of the facts and if lucozade happens to be particularly heavy, or do too much bouncing and rubbing around in the seat (?), then I'm sure Noble
could be seen to be acting entirely reasonably.


Charming!

lucozade

Original Poster:

2,574 posts

280 months

Tuesday 7th June 2005
quotequote all
paulcundy said:

On that basis I'd vote for it being down to the dealers to pay for.

Regards
Paul C


Will be discussing this with the dealer on my next trip as the leather round the gear knob split too !

Is it just me or is the leather poor quality?

lucozade

Original Poster:

2,574 posts

280 months

Tuesday 7th June 2005
quotequote all
joust said:

lucozade said:

Will be discussing this with the dealer on my next trip as the leather round the gear knob split too !
Is it just me or is the leather poor quality?

I presume, like all manufacturers, it's of the quality allowed by the selling price.

J


Agreed.