Buying 991 from Germany - extra delivery charge ??

[Kananga]

I've just finished a purchase from a German dealer, and had a query for anyone else who has purchased a car in Germany before.

We had agreed a price with the German dealer for the car, over email.

The car is ready for collection and the dealer has added €1,000 to the price, claiming that this is a separate charge relating to the cost of delivery from the factory to the dealership.

It wasn't mentioned to me before at any stage.

I'm planning to start a battle on this, as I don't see why I should be paying an extra cost that wasn't disclosed to me at the time we agreed the price.

Anyone had similar experiences ? Is this fairly typical in Germany ??

Any advice appreciated.

[Kananga]

Thanks to all for the feedback.

@GT3-RS: will give you more feedback by phone.

Seems like everyone agrees that the dealer should have been upfront about the extra €1k.

Will start the battle with them, but I must admit I feel a bit lost taking up a consumer-rights battle abroad!

[Kananga]

For those considering ordering a C16/RHD car from the continent, I couldn't find a single dealer willing/able to do it.

Tried a few different countries. Closest was a dealer in Sweden who tried v hard but ultimately failed as the domestic importer said Porshe wouldn't do it. Maybe it is specific to model, but that was my experience for what it's worth.

[Kananga]

thegoose said:

Yes you should and EU law dictates that you must be able to AFAIK but finding a dealer who will actually take the order will be rather challenging as they won't want to rock the boat with the manufacturer who has the power to alter/cancel their franchise agreement.

I'm hoping EU law will at least get me back the €1k that they are overcharging me!

[Kananga]

peteresser said:

in Germany delivery charge comes always as a separate line item.

Thanks - was a line item on the hardcopy invoice i received from the dealer. The amount was "0" though.

Have raised with them, telling them i don't think its acceptable to add it at the 11th hour.

Let's see what happens... will raise with Porsche AG and contact a German lawyer if they do not agree to drop it.