Porsche Warranty

Author
Discussion

ident

Original Poster:

39 posts

183 months

Thursday 1st December 2016
quotequote all
Hi there , I have been looking at an ex demo Cayenne and was very keen until I read on the Porsche web site that the warranty is only 2 years !? I have just checked angain and also called a dealer who tells me that ' this is obviously wrong ' but is unable to let me have the three years that he tells me is right in writing ?

Im confused ! Anyone have any ideas ? I have just written to Porsche UK also to ask them the official line as normally what is on the web site is gospel so from that then we are at 2 years , not so good considering that they are reasonably expensive ...

Cheers

Ian

ident

Original Poster:

39 posts

183 months

Friday 2nd December 2016
quotequote all
http://www.porsche.com/uk/accessoriesandservice/po...

This is what I have seen on the web site now and it is still saying 2 years ?

Even the dealers are confused , I have spoken to two now and they both are unwilling to put in writing that the warranty is 3 years although they both do say ' we are telling everyone it is 3 years '

Still Confused !

ident

Original Poster:

39 posts

183 months

Friday 2nd December 2016
quotequote all
With regards to the used car warranty they say that they all come with a minimum of 2 years ( this is really good ) so if your car has one year left on the factory warranty they top it up to a full 2 years but this doesnt run sequentially it starts from the day of purchase of the used vehicle for 2 years

In summary , the cars are expensive and the situation is really confusing !

I have mailed Porsche also but they havnt responded as of yet , the dealers are very happy to confirm verbally that it is three years but point blank refuse to send me an email confirming this ....

In summary - I will be buying another Audi as it seems very strange ...

ident

Original Poster:

39 posts

183 months

Wednesday 7th December 2016
quotequote all
Thank you for all the input , it is the confusion that amazes me though and the fact that after 7 days Porsche still havent responded either

The web site apparently is even today still showing that new cars come with a 2 year and also in a different place a 3 year warranty

As a consumer looking to part with the thick end of £ 65 K for a car these things are important for me to know !

At the moment , until they can clarify this in writing from a main dealer or Porsche directly ( which they refuse to do presently ) I'm out !

All seems very strange ...