Is the dealer telling the truth?

Is the dealer telling the truth?

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Discussion

AndySA

Original Poster:

900 posts

264 months

Thursday 12th June 2008
quotequote all
Hi

I have a diesel focus that would not start properly on Tuesday morning after a few occations of lumpy low rev running.

On tuesday it really battled to start and at times would only just idle, nothing would get it to rev more than 1000 rpm and any load would cause it to stall. It was taken off to the dealer and have now been told that they believe the EGR valve needs replacing and that they suspect it was caused by water in the diesel.

My question is could water in the diesel damage an EGR valve and if so how?

Regards

Andrew

AndySA

Original Poster:

900 posts

264 months

Thursday 12th June 2008
quotequote all
That is the same way i am thinking, but as I know even less about diesel engines than petrol I did not want to make an arse of myself when confronting them tomorrow.

As the car is still under warrentee and maintenance plan my 1st thought was of them trying to get out of paying for the repair.


AndySA

Original Poster:

900 posts

264 months

Friday 13th June 2008
quotequote all
The latest news from the dealer is that the car will not be ready for the weekend as they now believe that something is wrong with the turbo and they need to strip the engine down to get to it.

Looks like it is going to be a long process!

AndySA

Original Poster:

900 posts

264 months

Tuesday 24th June 2008
quotequote all
Hi All

Got the car back yesterday and all seems well they say it was just the EGR valve that needed replacing but as they stripped the engine out and checked everything i am sure they did a bit more. Anyway all is good as fuel economy much better than it had been for a while now. And they covered all costs including replacing the struts on the rear hatch that should be all accounts not be covered by the warantee. So I am happy again.